# DSI®

> DSI is a family-owned US sales enablement and distribution company serving telecom providers and independent dealers. It combines SARA Plus order-entry software, DSIGem dealer reporting, FastGem CRM, training, field sales, marketing, call center services, engineering, and logistics.

- **Founded:** 1984
- **Headquarters:** Richardson, United States
- **Founders:** Dave Robison (Co-founder), Doug Robison (Co-founder, President and CEO)
- **Products:** SARA Plus, DSIGem, FastGem, The Tower, National Field Sales
- **Notable:** One of five original DIRECTV distributors at the 1994 launch with RCA., Reports five distribution centers and over 12,000 monthly store visits., SARA Plus reported millions of annual sales processed and 14 supported order-processing partners in May 2026.

## Products & services

- **SARA Plus** — Provider-integrated order entry, reporting, inventory, installation scheduling, and business management.
- **DSIGem** — Dealer portal joining order, commission, payment, dashboard, and dispute information; core access is free for DSI dealers.
- **FastGem** — CRM and operational management software acquired in August 2026; also available as a standalone product.
- **The Tower** — Owned call center offering bilingual sales, activation, billing, and order support.
- **National Field Sales** — Retail training, merchandising, store visits, and sales management.
- **Training** — Live and on-demand learning, custom courses, and English and Spanish training.
- **Warehousing and Logistics** — Five distribution centers advertising two-day shipping to almost anywhere in the US.
- **Engineering + Lab** — Signal distribution design, technical certification, and installation support.
- **Marketing, Events and Communications** — Campaigns, microsites, email, event management, scheduling, and network communications.

## Achievements

- One of five original DIRECTV distributors at the 1994 launch with RCA.
- Reports five distribution centers and over 12,000 monthly store visits.
- SARA Plus reported millions of annual sales processed and 14 supported order-processing partners in May 2026.
- DSI reported ranking 67th among 408 midsize companies in the 2026 national Top Workplaces recognition.

## Latest updates

- **2026-10** — October 23 announcement names DSI Nextlink Internet’s exclusive master agent for indirect sales.
- **2026-09** — DSI announces its August acquisition of FastGem; founder Chad Caldwell joins as VP of IT Operations.
- **2026-05** — SARA Plus announces completed enhanced platform deployment for DIRECTV commercial dealers.
- **2026-04** — DSI announces national Top Workplaces recognition.
- **2026-02** — DSIGem launches with a ten-dealer pilot and no-cost core access for DSI dealers.

## Links

- Website: https://www.dsisystemsinc.com/
- LinkedIn: https://www.linkedin.com/company/dsi-systems-inc-/
- Twitter/X: https://twitter.com/dsisystemsinfo
- Facebook: https://facebook.com/DSIContactUs

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Profile page: https://yespress.io/dsi
Published by YesPress — https://yespress.io
Last updated: 2026-10-23