# Doxim

> Doxim is a customer communications management (CCM) and customer engagement software company serving highly regulated markets, primarily banks, credit unions and wealth management firms, along with utilities, insurance and healthcare. Its modular platform blends print, mail, digital delivery, two-way messaging and payments under a single vendor so financial institutions can move statements, notices and marketing from paper to digital at their own pace while staying compliant. Founded in 2000 by Chris Rasmussen and now majority-owned by GI Partners, Doxim serves thousands of clients across North America and has been ranked a leader on Aspire's CCM-CXM Leaderboard for several consecutive years.

- **Founded:** 2000
- **Headquarters:** Troy, Michigan, United States
- **Founders:** Chris Rasmussen (Founder, former CEO, Board Member)
- **Team size:** Approximately 600-700 employees across North America, Europe and Africa
- **Products:** Customer Communications Management (CCM), Print & Mail, ePresentment, Digital Engagement, Payments
- **Notable:** Named a leader on Aspire's CCM-CXM Leaderboard for four consecutive years (through 2024), Ranked on the 2023 IDC FinTech Top 100 list, Recognized on FinTech Global's WealthTech100 list multiple times (sixth appearance by 2026)

## Products & services

- **Customer Communications Management (CCM)** — Core platform for creating, delivering and managing personalized statements, notices and documents across print and digital channels.
- **Print & Mail** — Personalized printed documents produced through a network of production facilities across the United States and Canada.
- **ePresentment** — Digital document delivery in PDF, HTML and video formats across email, SMS, web and IVR.
- **Digital Engagement** — Interactive, mobile-friendly communications with two-way email and SMS/text messaging and targeted marketing.
- **Payments** — Omnichannel bill payment processing with security and compliance features.
- **Customer Engagement Management (CEM)** — Modular suite spanning account opening, loan origination and CRM for banks and credit unions.

## Achievements

- Named a leader on Aspire's CCM-CXM Leaderboard for four consecutive years (through 2024)
- Ranked on the 2023 IDC FinTech Top 100 list
- Recognized on FinTech Global's WealthTech100 list multiple times (sixth appearance by 2026)
- Named a Noteworthy Solution in Celent's 2024 Global Insurance Report
- Celebrated 25 years in business in January 2025
- Grew from a 3-person post-crash survivor to serving thousands of regulated clients

## Latest updates

- **2025-12** — Opened Doxim Phoenix, a 64,000 sq ft production facility to support omnichannel print and mail operations.
- **2025-01** — Celebrated 25 years in business as a leader in regulated customer communications.
- **2024-02** — Appointed Mike Hennessy as CEO, succeeding founder Chris Rasmussen, who moved to the board.
- **2024-01** — Maintained leader position on Aspire's 2024 CCM-CXM Leaderboard for a fourth year.

## Links

- Website: https://doxim.com
- LinkedIn: https://www.linkedin.com/company/doxim/
- Twitter/X: https://twitter.com/Doxim_Inc
- YouTube: https://www.youtube.com/user/DoximTV
- Facebook: https://www.facebook.com/doxim/

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Profile page: https://yespress.io/doxim
Published by YesPress — https://yespress.io
Last updated: 2026-08-06