# Doxee

> Doxee is an Italian software company based in Modena that helps large enterprises and public bodies manage the billions of documents and messages they send to customers - bills, contracts, statements, invoices - and turn them into personalized, interactive, compliant digital experiences. Its cloud-native Doxee Platform unifies Customer Communications Management (CCM), customer experience, dematerialization and digital trust services (eInvoicing, eArchiving, eSignature) in one EU-sovereign system, now layered with agentic AI. Listed on Euronext Growth Milan since 2019 and a certified Benefit Corporation, Doxee serves telco, utility, banking, insurance and healthcare clients and handles more than a fifth of all Italian electronic invoices.

- **Founded:** 2001
- **Headquarters:** Modena, Italy
- **Founders:** Paolo Cavicchioli (Founder & CEO), Sergio Muratori Casali (Founder & Co-CEO)
- **Team size:** ~150+ employees (approximate)
- **Products:** Doxee Platform, Doxee dx (document experience), Doxee px (paperless experience), Doxee ix (interactive experience), Doxee Pvideo
- **Notable:** Named Leader in the QKS/Quadrant Knowledge Solutions SPARK Matrix for Customer Communications Management in 2022, 2024, 2025 and 2026, Positioned as a Visionary in Gartner's Magic Quadrant for CCM Software, Included in Forrester's Now Tech: CCM report

## Products & services

- **Doxee Platform** — Cloud-native, EU-sovereign, agentic-AI platform unifying CCM, CXM, interactive experience management and digital trust services in one system with any-prem deployment (SaaS, private cloud, on-premise, hybrid).
- **Doxee dx (document experience)** — Customer Communications Management line for high-volume production, multichannel distribution and digital archiving of documents such as bills, statements and contracts.
- **Doxee px (paperless experience)** — Dematerialization line covering electronic invoicing, legally compliant digital archiving and electronic ordering.
- **Doxee ix (interactive experience)** — Digital customer experience line for personalized, interactive engagement, including Pvideo and Pweb micro-websites.
- **Doxee Pvideo** — Personalized, interactive videos generated automatically from each customer's own data - for example a video that walks a customer through their individual bill.
- **Doxee Pweb / Micro-websites** — HTML5-based personalized interactive micro-websites built from an individual customer's data.
- **Digital Trust Services** — eInvoicing, eArchiving, eDelivery and eSignature services compliant with GDPR and eIDAS.

## Achievements

- Named Leader in the QKS/Quadrant Knowledge Solutions SPARK Matrix for Customer Communications Management in 2022, 2024, 2025 and 2026
- Positioned as a Visionary in Gartner's Magic Quadrant for CCM Software
- Included in Forrester's Now Tech: CCM report
- Certified Benefit Corporation and B Corporation
- Handles over 20% of all electronic invoices in Italy
- Processes more than 9 billion compliant communications annually
- IPO on AIM Italia / Euronext Growth Milan in December 2019

## Latest updates

- **2026-06** — Published its 2026-2028 Business Plan and completed the O3 strategy - One Company, One Platform, One Value Proposition - repositioning toward the top-enterprise segment.
- **2026-01** — Named a Leader in the 2026 SPARK Matrix for Customer Communications Management by QKS Group.
- **2025-01** — Reported FY2025 revenue of EUR 31.1M (+17%), gross margin +33%, EBITDA EUR 6.3M (+113%) and a return to positive EBIT.
- **2025-01** — Signed a binding agreement to acquire Littlesea, a specialist in automated interactive video production.
- **2024-06** — Completed a EUR 5.8M capital increase, reducing net financial debt to EUR 19.3M.

## Links

- Website: https://doxee.com
- LinkedIn: https://www.linkedin.com/company/doxee
- Twitter/X: https://twitter.com/DoxeeInc
- YouTube: https://www.youtube.com/c/Doxee

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Profile page: https://yespress.io/doxee
Published by YesPress — https://yespress.io
Last updated: 2026-08-06