# Document360

> Document360 is an AI-powered knowledge base platform built by Kovai.co, the bootstrapped Coimbatore software company founded by Saravana Kumar. Launched in 2019, it lets support teams, technical writers and product teams publish self-service documentation, wire it into AI search and chat, and measure what customers actually read. In late 2025 it crossed $10 million in annual recurring revenue - Kovai.co's second product to do so - serving more than 1,500 customers including McDonald's, NHS, Samsung and Ticketmaster, with a goal of $25 million ARR by 2028.

## Achievements

- Crossed $10 million in annual recurring revenue in late 2025, bootstrapped with no external funding.
- Second Kovai.co product to pass $10M ARR after BizTalk360.
- Serves more than 1,500 customers across 150+ countries, including McDonald's, NHS, Samsung, HP, Puma, VMware, Ticketmaster, Payoneer, Virgin Red and Comcast.
- Holds a 4.7/5 rating across 1,400+ G2 reviews.
- Kovai.co named 'Bootstrapped SaaS Startup of the Year' by SaaSBoomi.

## Latest updates

- **2025-12** — Document360 crossed $10M ARR and announced a ₹220 crore investment in its Coimbatore development centre, targeting $25M ARR by 2028.
- **2025-11** — Shipped an MCP server that connects Document360 knowledge bases directly to ChatGPT, Claude and Microsoft Copilot.

## Links

- Website: https://document360.com
- LinkedIn: https://www.linkedin.com/company/document360
- Twitter/X: https://twitter.com/document360
- YouTube: https://www.youtube.com/c/Document360
- Facebook: https://www.facebook.com/document360

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Profile page: https://yespress.io/document360-boring-docs-10m-ai-machine
Published by YesPress — https://yespress.io
Last updated: 2026-08-07