# Doctor On Demand

> Doctor On Demand is a U.S. virtual care provider that began with on-demand video house calls and grew into urgent care, mental health, and covered virtual primary care. Now part of Included Health, it serves consumers directly and members of employer and health plans. Its distinctive move was to turn the single visit into a more continuous clinical relationship.

- **Founded:** 2013
- **Headquarters:** San Francisco, United States
- **Founders:** Adam Jackson (Co-founder and founding CEO), Jay McGraw (Co-founder and chairman), Phil McGraw (Co-founder)
- **Products:** Everyday and urgent care, Behavioral health, Virtual primary care, Care coordination
- **Notable:** Reached its 3 millionth virtual visit by the first half of 2020, according to its Series D announcement., Reported more than 98 million covered lives in 2020., Merged with Grand Rounds Health in May 2021 and continues as the Doctor On Demand by Included Health service.

## Products & services

- **Everyday and urgent care** — On-demand video consultations for common non-emergency conditions, with treatment plans and prescriptions when appropriate.
- **Behavioral health** — Scheduled video visits with therapists, psychologists, and psychiatrists.
- **Virtual primary care** — Ongoing care with a dedicated provider, including prevention, chronic conditions, referrals, and integrated behavioral health; access depends on employer or health-plan eligibility.
- **Care coordination** — Triage and navigation that connect virtual visits to labs, local referrals, pharmacy, and follow-up.

## Achievements

- Reached its 3 millionth virtual visit by the first half of 2020, according to its Series D announcement.
- Reported more than 98 million covered lives in 2020.
- Merged with Grand Rounds Health in May 2021 and continues as the Doctor On Demand by Included Health service.
- Blue Cross and Blue Shield of Minnesota added its virtual primary care to eligible employer, Medicare, and Medical Assistance members in January 2026.

## Latest updates

- **2026-01** — Blue Cross and Blue Shield of Minnesota added Doctor On Demand virtual primary care to its network for eligible employer, Medicare, and Medical Assistance members.
- **2025-07** — Doctor On Demand published clinician profiles, including new provider spotlights, under the Included Health brand.
- **2023-10** — Included Health and Walmart reported results from their multi-year virtual primary care deployment, including an 11% reduction in total cost of care among virtual care patients in the reported analysis.

## Links

- Website: https://doctorondemand.com/
- LinkedIn: https://www.linkedin.com/company/doctor-on-demand/
- YouTube: https://www.youtube.com/@DoctorOnDemand
- Instagram: https://www.instagram.com/doctorondemand/
- Facebook: https://www.facebook.com/doctorondemand/

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Profile page: https://yespress.io/doctor-on-demand
Published by YesPress — https://yespress.io
Last updated: 2026-09-29