# Docket

> Docket makes a customer-facing AI agent for B2B websites. It answers from approved company knowledge, qualifies buyers in conversation, books meetings, and sends context to CRM; its platform began as an internal virtual sales engineer.

- **Founded:** 2023
- **Headquarters:** Palo Alto, United States
- **Founders:** Arjun Pillai (Co-founder and CEO), Anoop Thomas Mathew (Co-founder and CTO)
- **Products:** AI Marketing Agent / Demand Agent, Sales Knowledge Lake, AI Sales Engineer, Voice and avatar experience
- **Notable:** Raised $20.3 million in disclosed seed and Series A funding by July 2024., Named a Gartner Cool Vendor in AI-Led Sales Research in December 2024, according to Docket., Reported more than 250,000 customer questions answered and 27 closed-won deals during 2025.

## Products & services

- **AI Marketing Agent / Demand Agent** — Website agent that answers approved product questions, qualifies intent, routes prospects, books meetings, and syncs conversation context to CRM.
- **Sales Knowledge Lake** — Governed foundation for product, pricing, security, competitive, and sales knowledge used by Docket agents.
- **AI Sales Engineer** — Internal seller assistant for technical questions, sales preparation, and content generation; Docket's original product focus.
- **Voice and avatar experience** — Optional voice conversations and on-page avatar presentation for website visitors.

## Achievements

- Raised $20.3 million in disclosed seed and Series A funding by July 2024.
- Named a Gartner Cool Vendor in AI-Led Sales Research in December 2024, according to Docket.
- Reported more than 250,000 customer questions answered and 27 closed-won deals during 2025.
- Zenity case study reports 206 agent conversations in four weeks and 10 meetings booked in its first active period.

## Latest updates

- **2026-06** — Docket described its Sales Knowledge Lake as the governed foundation for customer-facing AI agents.
- **2026-04** — Published a multi-region engineering firm case study reporting 70 qualified sales-intent conversations in 13 days.
- **2026-03** — Introduced optional website agent avatars.
- **2025-12** — CEO reported 27 closed-won deals by year end and a shift toward website-led discovery.

## Links

- Website: https://www.docket.io/
- LinkedIn: https://www.linkedin.com/company/docket-inc/
- Twitter/X: https://x.com/getdocketai
- YouTube: https://www.youtube.com/channel/UCi9BbehABvI10K5NbQRTQKA
- Instagram: https://www.instagram.com/docket_io/

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Profile page: https://yespress.io/docket
Published by YesPress — https://yespress.io
Last updated: 2026-09-30