# Digitech

> Digitech combines its proprietary Ambulance Commander platform with outsourced billing specialists to manage ambulance claims, collections, compliance workflows, and financial reporting for US municipalities, hospitals, and private EMS operators. Founded in 1984, the company is part of Sarnova.

- **Founded:** 1984
- **Headquarters:** Chappaqua, United States
- **Founders:** Mark Schiowitz (Founder; former CEO, retired in 2025)
- **Products:** Ambulance Commander, Outsourced EMS billing and revenue cycle management, Symptom Map, PCR Lens, Digitech Learning Center
- **Notable:** EMS World Innovation Award in 2013 for PCR Lens., EMS World Innovation Award in 2021 for Symptom Map., Combined with the former R1 EMS business in 2020.

## Products & services

- **Ambulance Commander** — Proprietary EMS billing and reporting platform with claim-level access, timestamped audit histories, integrations, and client reporting. Originally released as billing and dispatch software.
- **Outsourced EMS billing and revenue cycle management** — Claims preparation, coding, invoicing, payment posting, follow-up, denials, appeals, and reporting, supported by automation and billing specialists.
- **Symptom Map** — Interactive geographic view of EMS responses by symptoms, diagnosis codes, or provider impressions; deployed in March 2020.
- **PCR Lens** — Patient care report field-data aggregation and improvement tool recognized by EMS World in 2013.
- **Digitech Learning Center** — Online client training on documentation, compliance, and use of billing technology.
- **SecureDocs** — Proprietary document imaging system with controlled access to patient information.

## Achievements

- EMS World Innovation Award in 2013 for PCR Lens.
- EMS World Innovation Award in 2021 for Symptom Map.
- Combined with the former R1 EMS business in 2020.
- Current company team page describes annual processing of more than 5.5 million ambulance claims.

## Latest updates

- **2026-07** — Published guidance on EMS patient care report signatures and documentation audits.
- **2026-06** — Published documentation training with Head of Compliance Amanda Stark and Palo Alto Fire Department EMS Director Jim Duren.
- **—** — In 2025, founder Mark Schiowitz retired, according to the current company team page; Walt Pickett is listed as CEO.
- **2024-06** — Pamlico Capital sold its remaining equity stake to Sarnova.

## Links

- Website: https://digitechcomputer.com/
- LinkedIn: https://www.linkedin.com/company/digitech-computer-llc/
- Twitter/X: https://twitter.com/DigitechCom
- Facebook: https://www.facebook.com/ambulancecommander/

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Profile page: https://yespress.io/digitech
Published by YesPress — https://yespress.io
Last updated: 2026-10-21