# Digital Planet

> Digital Planet is a South African B2B2C commerce operator that helps banks, telecom providers, MVNOs and large enterprises sell technology and education products to customers they already have. It combines digital storefronts, product sourcing, tailored bundles, fulfilment, warranty, reverse logistics, contact-centre support and value-added products in one operating layer, while also running consumer offerings such as the DP Store, Dress Your Tech, Duo and Playbox.

- **Founded:** 1999
- **Headquarters:** Sandton, South Africa
- **Founders:** Mark Levy (Co-founder and CEO), Neil Watson (Co-founder and former CEO)
- **Team size:** Approximately 280 employees in the supplied company data; LinkedIn publicly lists a 51-200 employee company-size band.
- **Products:** B2B2C commerce management, Product distribution and development, Fulfilment and logistics orchestration, Reverse logistics and warranty, Client, field and contact-centre services
- **Notable:** Operating in South African ecommerce since 1999., Built South Africa's first HP ecommerce store, according to the company, after beginning its HP relationship in 2003., Expanded from online retail into an end-to-end B2B2C commerce and fulfilment operator.

## Products & services

- **B2B2C commerce management** — Design and operation of branded digital storefronts and sales channels for banks, telcos, MVNOs and enterprises.
- **Product distribution and development** — Technology sourcing, device evaluation, forecasting, exclusive product development and tailored bundle design.
- **Fulfilment and logistics orchestration** — Inventory management, partner warehousing, courier integration, delivery monitoring and reporting.
- **Reverse logistics and warranty** — Returns tracking, technical troubleshooting, device assessment, after-sales support, warranties and extended warranties.
- **Client, field and contact-centre services** — Account management, campaign support, merchandising, inbound and outbound customer care, and identity or licence verification.
- **Dress Your Tech** — Accessories store and configurable value-add programme with vouchers, affiliate links, catalogue feeds, landing pages and white-label storefronts.
- **Duo** — Digital Planet's exclusive technology brand, introduced with a speaker that separates into two units for portable stereo sound.
- **Playbox** — A South African edutainment platform offering episodic learning from local talent through subscriptions and physical or virtual coach vouchers.
- **Circular Services** — Trade-in, refresh, refurbishment, recycling, e-waste disposal and lifecycle support for devices.
- **DP Store** — A consumer technology shop at Menlyn Park offering hands-on advice, devices and connectivity options.

## Achievements

- Operating in South African ecommerce since 1999.
- Built South Africa's first HP ecommerce store, according to the company, after beginning its HP relationship in 2003.
- Expanded from online retail into an end-to-end B2B2C commerce and fulfilment operator.
- Earned ISO 9001:2015 certification following a 2022 quality-management programme and external audit.
- Held Level 2 B-BBEE status for the certificate period from June 2025 to June 2026, with 125% procurement recognition.
- Launched the DP Store at Menlyn Park on 16 November 2024.
- Processes approximately 1,000 reverse-logistics cases per month, according to its services page.

## Latest updates

- **2026-06** — The company highlighted employee service anniversaries and continued public staff-recognition activity on LinkedIn.
- **2026-04** — Digital Planet announced its 2026 Multipliers Programme cohort, focused on mentorship, leadership development and strategic exposure.
- **2025-06** — A new B-BBEE certificate recorded Level 2 status, 60% black ownership and 46.86% black women ownership for the measured period.
- **2024-11** — Digital Planet opened the DP Store at Menlyn Park, adding a direct physical retail channel.

## Links

- Website: https://www.digitalplanet.co.za
- LinkedIn: https://www.linkedin.com/company/digital-planet
- Twitter/X: https://twitter.com/digitalplanetsa
- Facebook: https://facebook.com/digitalplanetsa

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Profile page: https://yespress.io/digital-planet
Published by YesPress — https://yespress.io
Last updated: 2026-08-15