# Dialogus

> Dialogus is a San Francisco startup (Y Combinator S26) building infrastructure for enterprise voice agents. Instead of automating a single call, it aims to rebuild the contact center itself: AI voice agents that answer live phone calls, resolve customer requests end-to-end, execute workflows against CRMs and internal systems, hand off to humans when needed, and produce a full audit trail. The platform is SOC 2 compliant and, per the company, already handles thousands of production calls for large enterprises including Papa Johns, KFC and Totalplay.

- **Founded:** 2025
- **Headquarters:** San Francisco, California, United States
- **Founders:** Rodrigo Terán Hernández (Co-Founder), Hans Ibarra (Co-Founder), Juberth Rodriguez (Co-Founder & CEO)
- **Team size:** 3
- **Products:** Dialogus Voice Operating Layer, Customer Support Agents, Order Calls, Collections
- **Notable:** Selected for Y Combinator's Summer 2026 batch, Reports powering AI voice operations for Fortune 500 enterprises with thousands of calls in production, Named enterprise users include Papa Johns, KFC, and Totalplay

## Products & services

- **Dialogus Voice Operating Layer** — Core platform: real-time speech processing (turn detection, silence handling), workflow-constrained reasoning against customer context and policies, tool execution with customer confirmation and human escalation, and full audit records with transcripts, latency metrics, and outcomes.
- **Customer Support Agents** — Voice agents that resolve live support calls end-to-end, integrating with phone systems, CRMs, databases, and internal tools.
- **Order Calls** — Voice agents that take phone orders and push them directly into POS systems - used by quick-service restaurant brands.
- **Collections** — Voice agents that manage past-due account recovery within defined policy and compliance constraints.

## Achievements

- Selected for Y Combinator's Summer 2026 batch
- Reports powering AI voice operations for Fortune 500 enterprises with thousands of calls in production
- Named enterprise users include Papa Johns, KFC, and Totalplay
- SOC 2 compliant platform built for live, regulated operations

## Latest updates

- **2026** — Joined Y Combinator's Summer 2026 batch as an enterprise voice-agent infrastructure company.
- **2026** — Reports live production deployments handling thousands of calls for large enterprises including Papa Johns, KFC, and Totalplay.

## Links

- Website: https://dialoguslabs.com
- LinkedIn: https://www.linkedin.com/company/dialoguslabs

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Profile page: https://yespress.io/dialogus-yc-s26
Published by YesPress — https://yespress.io
Last updated: 2026-07-31