# Dialogic

> Dialogic supplies media-processing software, session border controllers and signaling technology for carriers, enterprises and application developers. Its components enable conferencing, recording, interactive voice response and interoperability between communications networks. Enghouse Systems acquired Dialogic Group Inc. in January 2020; a separate hardware division had been sold to Sangoma in 2018.

- **Founded:** 1983
- **Headquarters:** Parsippany-Troy Hills, United States
- **Founders:** James Shinn (Co-founder; original sales and marketing lead), Nicholas Zwick (Co-founder; original hardware and production lead), Kenneth Burkhardt (Co-founder; original finance and operations lead)
- **Products:** PowerMedia XMS, PowerMedia MRB, PowerMedia HMP, BorderNet SBC, Cloud SoftSwitch and MGCF
- **Notable:** CreaLog reported adding video capabilities in less than one month in 2014., PowerMedia XMS supplied recording for a documented BBVA mobile onboarding deployment in 2017., Dialogic’s 2014 archive records a Best Conferencing award at WebRTC Conference & Expo V.

## Products & services

- **PowerMedia XMS** — Software media server for conferencing, recording, transcoding, IVR and WebRTC applications, on premises or in the cloud.
- **PowerMedia MRB** — Media-server pooling, allocation and failover for PowerMedia XMS resources.
- **PowerMedia HMP** — Host-based media processing for Windows and Linux, with voice, video, fax and legacy application interfaces.
- **BorderNet SBC** — Software session border controller for secure signaling, media interworking and network-edge call control.
- **Cloud SoftSwitch and MGCF** — Call-control and media-gateway-control technology marketed within Enghouse Networks.
- **DSI / STP & Signaling** — Signaling network elements and protocol stacks for operators and developers.
- **Technical support, maintenance and training** — Support contracts and technical courses for communications deployments.
- **IMG 2020 (historical hardware portfolio)** — Integrated media gateway; associated hardware business acquired by Sangoma in 2018. Sangoma lists end of sale as September 30, 2026 and end of life as September 2028 for affected products.

## Achievements

- CreaLog reported adding video capabilities in less than one month in 2014.
- PowerMedia XMS supplied recording for a documented BBVA mobile onboarding deployment in 2017.
- Dialogic’s 2014 archive records a Best Conferencing award at WebRTC Conference & Expo V.
- Enghouse acquired Dialogic Group Inc. in January 2020 for approximately $52 million, subject to adjustments.

## Latest updates

- **2026-09** — Sangoma states that affected Dialogic IMG products reached end of sale on September 30, 2026, with end of life scheduled for September 2028; this concerns the Sangoma-owned hardware line.
- **2020-01** — Enghouse Systems announced its acquisition of Dialogic Group Inc.

## Links

- Website: https://www.dialogic.com/
- LinkedIn: https://www.linkedin.com/company/dialogic/
- Twitter/X: https://twitter.com/Dialogic
- YouTube: https://www.youtube.com/user/dialogiccorp
- Facebook: https://www.facebook.com/DialogicInc

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Profile page: https://yespress.io/dialogic
Published by YesPress — https://yespress.io
Last updated: 2026-10-01