# Device42, A Freshworks Company

> Device42 is an agentless discovery and IT asset management platform that automatically finds every server, IP address, application and dependency across a company's data centers and clouds, then keeps that inventory current in a CMDB. Founded around 2010 by Raj Jalan out of his own consulting pain, it grew to 800+ customers in 70+ countries before Freshworks acquired it in 2024 for $230 million to power the ITAM engine inside Freshservice.

- **Founded:** 2010
- **Headquarters:** San Mateo, California, United States
- **Founders:** Raj Jalan (Founder & CEO), Steve Shwartz (Co-Founder)
- **Team size:** ~150 employees
- **Products:** Agentless Discovery, CMDB (Configuration Management Database), DCIM (Data Center Infrastructure Management), IPAM (IP Address Management), Application Dependency Mapping (ADM)
- **Notable:** Acquired by Freshworks for $230M in 2024 - Freshworks' first acquisition since its 2021 IPO., Grew to 800+ customers across 70+ countries., Recognized in G2, Capterra and SourceForge reviews as a comprehensive agentless discovery and dependency-mapping platform.

## Products & services

- **Agentless Discovery** — Automatically discovers the full IT estate - from legacy mainframes to cloud containers - without installing agents on target systems.
- **CMDB (Configuration Management Database)** — A continuously updated single source of truth for configuration items and their relationships.
- **DCIM (Data Center Infrastructure Management)** — Visual rack and room layouts, power and thermal management, and capacity planning for physical data centers.
- **IPAM (IP Address Management)** — Centralized visibility and management of IP address space, subnets and VLANs.
- **Application Dependency Mapping (ADM)** — Auto-discovers how applications and services depend on each other, critical for migrations and impact analysis.
- **Software & SaaS Discovery and License Management** — Tracks installed software, licenses and, since 2025, SaaS usage for cost and compliance.
- **Cloud & Hybrid Discovery / Right-Sizing** — Discovers cloud resources, maps cloud dependencies and recommends resource optimization for cost reduction.

## Achievements

- Acquired by Freshworks for $230M in 2024 - Freshworks' first acquisition since its 2021 IPO.
- Grew to 800+ customers across 70+ countries.
- Recognized in G2, Capterra and SourceForge reviews as a comprehensive agentless discovery and dependency-mapping platform.
- Delivered a major Device42-Freshservice integration within roughly five months of the acquisition closing, contributing to record Q4 2024 results at Freshworks.

## Latest updates

- **2024-06** — Freshworks completed its acquisition of Device42 for approximately $230 million.
- **2024-12** — Device42-Freshservice integration shipped; combined offering drove record Q4 net-new ARR for Freshworks.
- **2025-05** — Release v19.06.00 shipped with product enhancements across discovery and reporting.
- **2025-09** — Release v19.07 added SaaS discovery to the Software License Module and business service improvements.

## Links

- Website: https://device42.com
- LinkedIn: http://www.linkedin.com/company/device42
- Twitter/X: https://twitter.com/device42
- YouTube: https://www.youtube.com/@Device42
- Facebook: https://www.facebook.com/device42

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Published by YesPress — https://yespress.io
Last updated: 2026-08-19