# Demandforce

> Demandforce sells subscription software that connects small businesses’ existing management systems to appointment reminders, two-way texting, recall campaigns, email marketing, online booking, reviews, and phone tools. Founded by Rick Berry in 2003, the San Francisco company serves healthcare practices and local service businesses and is part of Internet Brands; its dental business was included in the Henry Schein One joint venture.

- **Founded:** 2003
- **Headquarters:** San Francisco, United States
- **Founders:** Rick Berry (Founder and former president / CEO)
- **Products:** Appointment reminders and confirmations, Online Booking, Two-Way Texting, Recall and Email Marketing, Online Reputation Management
- **Notable:** Intuit announced a $423.5 million cash acquisition agreement in April 2012., Benchmark investor Bill Gurley said its investment had never been publicly announced., Demandforce advertises more than 150 supported management-system integrations as of October 2026.

## Products & services

- **Appointment reminders and confirmations** — Automated text, email, and voice reminders linked to management-system appointments.
- **Online Booking** — Appointment requests and booking connected to a practice’s schedule; supported capabilities depend on the integration.
- **Two-Way Texting** — Business-number texting for individual conversations and broader patient outreach.
- **Recall and Email Marketing** — Recall, reactivation, segmented email campaigns, and AI-assisted audience selection.
- **Online Reputation Management** — Review requests, review monitoring, business listings, and AI-assisted review responses.
- **Demandforce Phone** — Integrated calling, caller information, missed-call text follow-up, and mobile access.
- **Demandforce Mobile App** — Client lookup, appointment requests, confirmations, and two-way text conversations; included for Demandforce customers.
- **AI Receptionist** — Marketed as always-on call handling that captures patient details, routes requests, and sends follow-ups; publicly advertised as of October 2026.
- **Text2Pay** — Payment requests sent by text message.

## Achievements

- Intuit announced a $423.5 million cash acquisition agreement in April 2012.
- Benchmark investor Bill Gurley said its investment had never been publicly announced.
- Demandforce advertises more than 150 supported management-system integrations as of October 2026.

## Latest updates

- **2026-05** — Published guidance on patient portal adoption on May 27, integrating texting with medical phone systems on May 20, and reducing missed calls on May 13.
- **2026-10** — Research snapshot: current website advertises AI Receptionist and AI Intelligent Reviews alongside existing patient communication products. This is an observation date, not a confirmed launch date.

## Links

- Website: https://www.demandforce.com/
- LinkedIn: https://www.linkedin.com/company/demandforce
- Twitter/X: https://twitter.com/demandforce
- Facebook: https://www.facebook.com/demandforce

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Profile page: https://yespress.io/demandforce
Published by YesPress — https://yespress.io
Last updated: 2026-10-26