# DelightChat

> DelightChat is an omnichannel customer support and WhatsApp marketing platform built for D2C and ecommerce brands. Founded in 2020 by SuperLemon veterans Preetam Nath and Sankalp Jonna, later joined by Bharath Chordia, it pulls WhatsApp, Instagram, Facebook, email, SMS and live chat into one inbox and adds WhatsApp broadcasts and cart-recovery flows so support becomes a revenue channel. It competes with Chatwoot, Crisp, HelpCrunch, Chaport and tawk.to.

## Achievements

- Trusted by 1,000+ Shopify brands
- 4.9-star rating on the Shopify App Store (200+ reviews)
- Founders previously grew SuperLemon to 20,000+ Shopify stores and ~$30k MRR
- Unified WhatsApp, Instagram, Facebook, email, SMS and live chat into one inbox
- Added WhatsApp broadcasts and cart recovery so support drives revenue

## Latest updates

- **2026-05** — Roughly a 9-person team serving 1,000+ Shopify brands with a 4.9-star app rating.

## Links

- Website: https://www.delightchat.io/
- LinkedIn: https://www.linkedin.com/company/delightchat
- Twitter/X: https://twitter.com/DelightChat
- YouTube: https://www.youtube.com/@DelightChat
- Instagram: https://www.instagram.com/delightchat.io/
- Facebook: https://www.facebook.com/delightchat.io

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Profile page: https://yespress.io/delightchat-whatsapp-inbox-make-money
Published by YesPress — https://yespress.io
Last updated: 2026-08-07