# DelightChat

> DelightChat is an omnichannel customer support and WhatsApp marketing platform built for small and mid-sized D2C and ecommerce brands. Founded by Preetam Nath, Sankalp Jonna and later Bharath S Chordia, it grew out of SuperLemon, their earlier WhatsApp plugin for Shopify stores. DelightChat pulls WhatsApp, Instagram, Facebook, email and live chat into one shared inbox, layers on the official WhatsApp Business API for broadcasts and abandoned-cart recovery, and aims to feel as simple as Gmail while doing the work of enterprise tools like Intercom or Freshdesk.

## Achievements

- Grew SuperLemon to 20,000+ Shopify stores across 50+ countries as a two-person team.
- Built DelightChat into an omnichannel helpdesk trusted by 1,000+ Shopify brands.
- Maintains a 4.9-star rating on the Shopify App Store across 200+ reviews.
- Bootstrapped to roughly $30k MRR before raising institutional capital.
- Reported around $1.8M ARR by 2025 with a lean team.

## Latest updates

- **2025-01** — Reported around $1.8M ARR serving 1,000+ Shopify brands.
- **2022-01** — Bharath S Chordia joined as co-founder and Head of Sales.

## Links

- Website: https://www.delightchat.io/
- LinkedIn: https://www.linkedin.com/company/delightchat
- Twitter/X: https://twitter.com/DelightChat
- YouTube: https://www.youtube.com/@DelightChat
- Instagram: https://www.instagram.com/delightchat.io/
- Facebook: https://www.facebook.com/DelightChat

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Profile page: https://yespress.io/delightchat-gmail-of-ecommerce-support
Published by YesPress — https://yespress.io
Last updated: 2026-08-07