# Dealer eProcess

> Dealer eProcess is a privately held automotive technology and marketing company that gives franchised dealers a connected digital storefront. Its Everest platform combines websites, AI-driven personalization, online retailing, inventory merchandising, advertising, attribution, SEO, chat, trade-in and credit tools, while its service teams handle strategy and support. The company sells primarily to individual dealerships and dealer groups through recurring software packages, managed services and media-management fees.

- **Founded:** 2008
- **Headquarters:** Lisle, Illinois, United States
- **Founders:** Joe Gillespie (Founder and CEO)
- **Team size:** About 227 employees visible on LinkedIn as of August 2026; the supplied company record lists 230.
- **Products:** Everest, Sherpa AI, Everest AI Assistant, Everest Retailing, Automotive Websites
- **Notable:** Launched the Everest all-in-one, AI-powered platform in June 2024., Reports a footprint of more than 2,000 dealership websites., Named a 2026 Google Premier Partner, placing it among the top 3% of participating Google Partners in the United States by Google's criteria.

## Products & services

- **Everest** — An all-in-one dealership platform joining websites, Sherpa AI personalization, Digital IDs, digital marketing, retailing, inventory, conversion tools and reporting.
- **Sherpa AI** — A real-time personalization engine that uses shopper behavior and preferences to change content, inventory presentation and offers without requiring an account or prior DMS record.
- **Everest AI Assistant** — A conversational website assistant designed to answer dealership and vehicle questions and move shoppers to relevant pages and actions.
- **Everest Retailing** — Native digital retailing that combines payment calculations, trade valuation and soft-pull credit prequalification within the vehicle detail page.
- **Automotive Websites** — Mobile-first, OEM-compliant dealership sites with inventory feeds, SEO, customization, reporting and integrated conversion tools.
- **Digital Marketing** — Managed paid search, social, video, programmatic, email and inventory-based advertising with attribution and dedicated strategists.
- **Amazon Advertising** — Automotive campaigns using Amazon audience signals and streaming inventory as part of a dealership media mix.
- **Inventory Management** — DMS polling, VIN decoding, pricing, merchandising, photo and video tools, window stickers and third-party syndication.
- **SEO, GEO and AIM** — Local search, custom content, listings, reputation and AI-search optimization intended to make dealership inventory discoverable in search engines and answer engines.
- **Conversion Tools** — Native chat, trade-in, credit, specials, incentive, comparison and lead-capture tools for dealership websites.
- **DEP Insites** — Dealership reporting for conversions, attribution, shopper behavior and campaign performance.

## Achievements

- Launched the Everest all-in-one, AI-powered platform in June 2024.
- Reports a footprint of more than 2,000 dealership websites.
- Named a 2026 Google Premier Partner, placing it among the top 3% of participating Google Partners in the United States by Google's criteria.
- Reports a 99% customer satisfaction rate and 99% of support tickets closed within 24 hours on its website platform page.
- Won the 2018 DrivingSales Highest Rated SEM - Paid Search Dealer Satisfaction Award.
- Expanded Sherpa AI into BMW, Stellantis, Mazda and Genesis dealer programs between late 2024 and early 2026.
- Secured 2025 approvals for Nissan websites and digital retailing and Stellantis digital retailing.
- Became a certified Ferrari dealer website provider in April 2026.
- Founding member of the Automotive Standards Council, according to the company's LinkedIn profile.

## Latest updates

- **2026-08** — Dealer eProcess promoted the new Everest AI Assistant, a conversational layer for dealership websites, and announced Nissan digital advertising certification.
- **2026-07** — Published a DeLand Nissan case study reporting a 150% year-over-year rise in vehicle sales while using an Amazon Advertising mix; the result is a company customer claim.
- **2026-04** — Announced approval as a certified website provider for Ferrari dealers.
- **2026-02** — Named a 2026 Google Premier Partner.
- **2026-01** — Sherpa AI became an in-program option for Genesis dealers.
- **2025-12** — Everest Retailing was approved for Nissan dealers.
- **2025-10** — Everest Retailing was approved for Stellantis retailers using Dealer eProcess websites.
- **2025-07** — Sherpa AI entered the Mazda program, and Dealer eProcess continued as an approved Nissan website provider.

## Links

- Website: https://www.dealereprocess.com/
- LinkedIn: https://www.linkedin.com/company/dealer-e-process
- Twitter/X: https://x.com/dealereprocess
- Facebook: https://www.facebook.com/dealereprocess

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Profile page: https://yespress.io/dealer-eprocess
Published by YesPress — https://yespress.io
Last updated: 2026-08-13