# DataOceans

> DataOceans is an Atlanta-area software company that helps regulated businesses - banks, credit unions, auto and consumer finance lenders, and health insurers - produce and deliver the letters, notices, and billing statements their customers actually read. Its Oceanus platform pulls data out of legacy core systems, applies business rules, and turns it into personalized print and digital communications, paired with self-service customer portals for payments and document access. Founded in 2004, the company serves more than 150 direct and indirect customers, including Fortune 500 firms, on a 98% retention rate.

- **Founded:** 2004
- **Headquarters:** Alpharetta, Georgia, USA
- **Founders:** Larry Buckley (CEO & Founder), Dave Hickson (COO & Founder), Chien Hsiung (Chief Innovation Officer & Founder)
- **Team size:** ~42 employees (2026); LinkedIn lists 11-50
- **Products:** Oceanus CCM Platform, Data Manager, Letter Manager, Compliance Hub+, Statement Manager
- **Notable:** 98% customer retention rate, Growing over 50% year over year, Named to the Aspire Leaderboard for CCM/CXM

## Products & services

- **Oceanus CCM Platform** — Core platform that unlocks customer data from existing systems to create and deliver personalized communications, interactive portals, billing, and payment processes.
- **Data Manager** — Data normalization and aggregation engine with a data-rules engine to filter, format, calculate, apply business logic, and export data into CCM, marketing automation, BI, and payment systems.
- **Letter Manager** — Self-service platform for creating and managing customer letters and notices with automated workflows.
- **Compliance Hub+** — Attorney-produced, compliant letter templates covering regulatory notices across 51 US jurisdictions; the Auto Finance edition was built with law firm Hudson Cook, LLP.
- **Statement Manager** — Modernized billing statements with QR codes and personalized marketing built into the payment experience.
- **Customer Portal** — Configurable self-service portal for document access, payments, and account management.

## Achievements

- 98% customer retention rate
- Growing over 50% year over year
- Named to the Aspire Leaderboard for CCM/CXM
- Included on Document Strategy's Hot Companies List for 2024-2025
- Serves several Fortune 500 companies across 150+ direct and indirect customers
- General release of Compliance Hub+ for Auto Finance in 2024

## Latest updates

- **2024-12** — Published 2024 milestones recap; general release of Compliance Hub+ for Auto Finance and expanded customer portal capabilities.
- **2024-11** — Named to Document Strategy's Hot Companies List for 2024-2025 and the Aspire Leaderboard for CCM/CXM.
- **2024-01** — Announced partnership with The Innovate Companies to redefine compliance solutions for regulated lenders.

## Links

- Website: https://dataoceans.com
- LinkedIn: https://www.linkedin.com/company/dataoceans
- Twitter/X: https://twitter.com/dataoceans
- YouTube: https://www.youtube.com/@dataoceansllc5396

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Profile page: https://yespress.io/dataoceans
Published by YesPress — https://yespress.io
Last updated: 2026-08-06