# DataOceans

> DataOceans is a Norcross, Georgia software company that builds Customer Communications Management (CCM) tools for regulated industries - banks, credit unions, auto finance, utilities, and health insurance. Founded in 2004 by Larry Buckley, David Hickson, and Chien Hsiung, it turns the legally required statements, notices, and adverse-action letters those industries send into a cloud platform with compliance templates, multichannel delivery, and customer self-service portals. The company reports 150-plus customers, 98% retention, and 50% year-over-year growth, and has partnered with law firm Hudson Cook to keep its templates current across 51 U.S. jurisdictions.

## Achievements

- 150+ direct and indirect customers, including Fortune 500 companies
- Reports 98% customer retention and 50%+ year-over-year growth
- Compliance templates covering 51 U.S. jurisdictions, maintained with law firm Hudson Cook
- PCI DSS compliance and SOC 2 Type II attestation
- Named a Leader on the Aspire Leaderboard in Communications Outsourcing and CXP
- Featured in Document Strategy's Hot Companies lists for 2024-25 and 2025-26
- Reports over 90% electronic adoption of communications within 60 days of go-live for some clients

## Latest updates

- **2026-07** — Published a market view on how customer expectations, regulatory change, and AI are reshaping customer communications.
- **2026-03** — Maintained a Leader position on the Aspire Leaderboard in the Communications Outsourcing and CXP segments.
- **2025-09** — Named a 2025-26 HOT Customer Communication Solution Company.

## Links

- Website: https://dataoceans.com
- LinkedIn: https://www.linkedin.com/company/dataoceans
- YouTube: https://www.youtube.com/@dataoceans_ccm

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Profile page: https://yespress.io/dataoceans-makes-boring-letters-from-your-bank-work
Published by YesPress — https://yespress.io
Last updated: 2026-08-07