# Customers Bank

> Customers Bank is a Pennsylvania-headquartered, branch-light bank serving businesses and consumers across the United States. Its core proposition combines specialist commercial lending - including venture, fund, healthcare, equipment, real estate and mortgage finance - with treasury services, personal banking and cubiX, a proprietary real-time payments network. The publicly traded parent, Customers Bancorp, reported $25.9 billion in assets and record deposits of $21.7 billion at June 30, 2026.

- **Founded:** 2009
- **Headquarters:** West Reading, Pennsylvania, United States
- **Founders:** Jay S. Sidhu (Founder and Executive Chairman)
- **Team size:** Approximately 800 employees; the supplied company record lists 870.
- **Products:** Commercial and industrial banking, cubiX, Venture banking, Fund finance, Commercial real estate and specialty finance
- **Notable:** Grew from an approximately $200 million distressed community bank in 2009 to $25.9 billion in assets at June 30, 2026., Named a Top 10 Performing Bank by American Banker for five consecutive years from 2021 through 2025, including No. 1 among midsize banks in 2024., Ranked No. 45 on Forbes' 2026 list of America's Best Banks among the 100 largest publicly traded U.S. banks.

## Products & services

- **Commercial and industrial banking** — Loans, lines of credit, deposits and treasury services for small, midsize and corporate businesses.
- **cubiX** — A bank-built platform offering 24/7/365 real-time commercial payments, including services for institutional digital-asset clients.
- **Venture banking** — Debt, deposit and cash-management products for venture- and private-equity-backed technology, life-sciences and healthcare companies.
- **Fund finance** — Capital-call, NAV, hybrid and general-partner facilities plus operating accounts for private investment managers.
- **Commercial real estate and specialty finance** — Financing for multifamily and commercial property, mortgage warehouse lenders, title and escrow firms, healthcare and other specialist segments.
- **Equipment finance** — Fixed- and floating-rate financing, generally from $25,000 to $50 million with terms of three to ten years.
- **Small-business and SBA banking** — Business checking, term loans, lines of credit, government-guaranteed lending and cash-management tools.
- **Treasury management** — ACH, wires, bill pay, Positive Pay, remote deposit, lockbox, online banking and Insured Cash Sweep services.
- **Personal banking** — Checking, savings, certificates of deposit, residential mortgages and personal lending.

## Achievements

- Grew from an approximately $200 million distressed community bank in 2009 to $25.9 billion in assets at June 30, 2026.
- Named a Top 10 Performing Bank by American Banker for five consecutive years from 2021 through 2025, including No. 1 among midsize banks in 2024.
- Ranked No. 45 on Forbes' 2026 list of America's Best Banks among the 100 largest publicly traded U.S. banks.
- Reported a Net Promoter Score of 81, compared with a cited banking-industry benchmark of 41.
- cubiX won a Silver Stevie Award for Achievement in Product Innovation in 2026.
- Reported record loans of $18.0 billion and record deposits of $21.7 billion for the second quarter of 2026.

## Latest updates

- **2026-07** — Customers Bancorp reported second-quarter net income available to common shareholders of $71.6 million, record deposits of $21.7 billion and record loans of $18.0 billion.
- **2026-06** — Customers Bank deployed Qualia Shield for title and escrow customers, embedding wire origination, receipt and fraud checks in Qualia's closing workflow.
- **2026-06** — The bank announced a collaboration with ElevenLabs to add always-on conversational voice and chat agents to customer and employee experiences.
- **2026-04** — cubiX received a Silver Stevie Award for product innovation, and Customers Bank announced a multiyear AI collaboration with OpenAI.
- **2026-01** — Sam Sidhu became CEO of Customers Bancorp as part of a planned succession; Jay Sidhu continued as executive chairman.

## Links

- Website: https://www.customersbank.com/
- LinkedIn: https://www.linkedin.com/company/customers-bank
- Twitter/X: https://x.com/CustomersBank
- Facebook: https://facebook.com/CustomersBank

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Profile page: https://yespress.io/customers-bank
Published by YesPress — https://yespress.io
Last updated: 2026-08-11