# Crownpeak

> Crownpeak supplies enterprise content management, AI-assisted product discovery, and digital accessibility and quality tools. Its portfolio includes FirstSpirit and Fredhopper, serving businesses with complex websites, global content operations, and large retail catalogs. Rezolve AI acquired Crownpeak in December 2025.

- **Founded:** 2001
- **Headquarters:** Denver, United States
- **Founders:** Jim Howard (Co-founder and founding CEO), Carl Sutter (Co-founder and former Chief Product Officer)
- **Products:** FirstSpirit, Fredhopper, Digital Quality Management (DQM), ilumino accessibility services, FirstSpirit AI Suite
- **Notable:** Founded in 2001 with a CMS delivered as a service., Secured a US$50 million K1 investment alongside the 2016 ActiveStandards merger., Expanded into product discovery through the 2022 Attraqt acquisition.

## Products & services

- **FirstSpirit** — Enterprise hybrid CMS for content creation, reusable content, multisite management, and delivery to websites and other channels; added through the e-Spirit acquisition.
- **Fredhopper** — Product discovery software combining search, merchandising controls, and personalized recommendations; added through Attraqt.
- **Digital Quality Management (DQM)** — Automated accessibility and digital-quality scanning, integrated with publishing workflows or used independently.
- **ilumino accessibility services** — Human accessibility testing, consulting, and remediation expertise complementing automated checks.
- **FirstSpirit AI Suite** — Content, analysis, and image assistants for editorial work inside the CMS.
- **Fredhopper Product Discovery Shopify App** — Native Shopify integration for AI search, recommendations, localization, and visual merchandising.
- **Digital Experience Management (DXM)** — Original SaaS content management product; Crownpeak publicly affirmed continued support in 2025.
- **Evidon Digital Governance** — Privacy and consent-related digital governance tools listed in Crownpeak documentation and support.

## Achievements

- Founded in 2001 with a CMS delivered as a service.
- Secured a US$50 million K1 investment alongside the 2016 ActiveStandards merger.
- Expanded into product discovery through the 2022 Attraqt acquisition.
- Myer vendor case study reports 93% fewer zero-result searches and an 11.8% ecommerce conversion increase.
- Released a native Fredhopper Shopify app in August 2025.

## Latest updates

- **2025-08** — Fredhopper’s native Shopify Product Discovery app launched with Underwaterpistol.
- **2025-12** — Rezolve announced the acquisition on December 1 and closed it on December 5; initial consideration was US$90 million, subject to adjustments.
- **2026-01** — FirstSpirit 2026.1 released on January 5, with no functional changes compared with 2025.13.
- **2026-04** — Rezolve support documentation continued to list separate contact paths for DXM, DQM, FirstSpirit, Evidon, and Fredhopper.

## Links

- Website: https://www.crownpeak.com/
- LinkedIn: https://www.linkedin.com/company/crownpeak-technology
- Twitter/X: https://twitter.com/crownpeak
- GitHub: https://github.com/crownpeak
- Instagram: https://www.instagram.com/crownpeeps/
- Facebook: https://www.facebook.com/Crownpeak

---

Profile page: https://yespress.io/crownpeak
Published by YesPress — https://yespress.io
Last updated: 2026-10-02