# Crossfuze

> Crossfuze is a global professional services company focused on ServiceNow advisory, implementation, custom workflows, and ongoing support. Its customers include enterprises, law firms, universities, and public agencies seeking to improve service delivery and make existing technology investments more useful.

- **Founded:** 2000
- **Headquarters:** Minneapolis, United States
- **Founders:** Mark Stanger (Co-founder of the Crossfuze business acquired by Inergex in 2016), Jacob Andersen (Co-founder and CTO of the Crossfuze business acquired by Inergex in 2016)
- **Products:** ServiceNow advisory, Ignite implementation methodology, INFUZE, EXTEND, Managed Service
- **Notable:** 2025 ServiceNow Elite Consulting and Implementation Partner of the Year - Americas., Company reports more than 3,000 ServiceNow implementations., Company about page reports more than one million consulting hours delivered.

## Products & services

- **ServiceNow advisory** — Strategy, roadmapping, governance, value assessments, licensing and usage review, and adoption planning.
- **Ignite implementation methodology** — ServiceNow implementation with requirements captured as user stories, enablement, and organizational change management.
- **INFUZE** — On-demand access to specialists through an annual investment model, with fund rollover and a support portal.
- **EXTEND** — A hybrid team of dedicated developers for administration, enhancements, upgrades, and integrations; terms start at three months.
- **Managed Service** — Platform health, patching, upgrades, development, and strategy support.
- **AI Readiness** — Four-week workshop to define and prioritize use cases, evaluate data quality, and prepare for Now Assist adoption.
- **Innovation Jam** — Two-day tailored workshop facilitated by two advisory consultants to identify problems and prioritize action.
- **App Engine and custom workflow development** — Low-code applications and integrations for specific business processes, including legal workflows.

## Achievements

- 2025 ServiceNow Elite Consulting and Implementation Partner of the Year - Americas.
- Company reports more than 3,000 ServiceNow implementations.
- Company about page reports more than one million consulting hours delivered.
- ServiceNow partner directory displayed a 4.82/5 customer satisfaction score when researched on 2026-10-16.

## Latest updates

- **2026-10** — At research time, the homepage emphasizes ServiceNow AI readiness, data quality, workflow governance, and preparation for autonomous operations; this is an observation of current positioning, not a dated product launch.
- **2025-02** — Announced the 2025 ServiceNow Elite Consulting and Implementation Partner of the Year - Americas award.
- **2025-02** — Newsroom lists the AutomatePro test automation and DevOps partnership.

## Links

- Website: https://www.crossfuze.com/
- LinkedIn: https://www.linkedin.com/company/crossfuze/
- Twitter/X: https://twitter.com/crossfuze
- YouTube: https://www.youtube.com/@crossfuze-servicenow-partner
- Facebook: https://facebook.com/crossfuze/

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Profile page: https://yespress.io/crossfuze
Published by YesPress — https://yespress.io
Last updated: 2026-10-16