# Pipedrive vs. Close

> Pipedrive and Close both organize leads, deals and follow-up, but they make different bets about how sales work gets done. Pipedrive emphasizes pipeline management and a broad integration ecosystem, using Marketplace partners for desktop VoIP, recording and advanced call workflows. Close puts calling, email and SMS in the CRM itself; its Growth plan adds the Power Dialer and Scale adds predictive dialing. For a phone-heavy team, the real buying question is therefore not which CRM has the longest feature list, but whether the dialer should be native or assembled from multiple vendors.

## Achievements

- Pipedrive says it is used by revenue teams at more than 100,000 companies worldwide.
- Close says more than 11,500 sales teams use its platform.
- Close combines calling, email, SMS, pipeline management and reporting in one product.
- Pipedrive advertises more than 500 integrations, including multiple calling and call-tracking partners.

## Latest updates

- **2026-08** — Close's current pricing places built-in calling on Essentials, Power Dialer on Growth and Predictive Dialer on Scale.
- **2026-08** — Pipedrive's current pricing lists four core plans and more than 500 integrations; its calling page directs users to Marketplace telephony partners for in-app VoIP and recording.

## Links

- Website: https://close.com/calling

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Published by YesPress — https://yespress.io
Last updated: 2026-08-16