# Credit Acceptance

> Credit Acceptance Corporation is a Southfield, Michigan-based specialty auto-finance company that helps independent and franchised dealers sell vehicles to people with impaired or limited credit histories. Its dealer-first model combines proprietary underwriting, contract funding, loan servicing and credit-bureau reporting through two programs: a Portfolio Program that advances dealers cash while preserving possible holdback payments, and a Purchase Program that buys retail installment contracts outright. The company earned $2.32 billion in 2025 revenue and, in the second quarter of 2026, worked with a record 11,004 active dealers while pushing a digital-first, AI-enabled product strategy.

- **Founded:** 1972
- **Headquarters:** Southfield, Michigan, United States
- **Founders:** Donald A. Foss (Founder and former Chairman)
- **Team size:** 2,314 full- and part-time team members as of December 31, 2025
- **Products:** Portfolio Program, Purchase Program, CAPS Credit Approval Processing System, Consumer account servicing, Ancillary product and reinsurance services
- **Notable:** Financed more than 4 million consumers since its founding., Generated $2.317 billion in 2025 revenue and $423.9 million in net income., Worked with 15,745 active dealers during full-year 2025.

## Products & services

- **Portfolio Program** — Advances money to dealers against assigned consumer contracts, services those contracts and may pay Dealer Holdback after advances, costs and servicing fees are recovered.
- **Purchase Program** — Purchases eligible retail installment contracts from dealers for a one-time payment and retains the collections.
- **CAPS Credit Approval Processing System** — A proprietary dealer workflow for submitting credit applications, receiving decisions, structuring transactions and producing compliant digital contracts.
- **Consumer account servicing** — Payment processing, account management, self-service tools, support and reporting to the three national credit bureaus.
- **Ancillary product and reinsurance services** — Administrative fees, profit sharing and reinsurance tied to vehicle service contracts and other dealer-sold ancillary products.
- **AI-enabled customer servicing** — A 24/7 AI call-center agent integrated into servicing workflows; it received 67% of inbound customer service and account-solution calls in June 2026.

## Achievements

- Financed more than 4 million consumers since its founding.
- Generated $2.317 billion in 2025 revenue and $423.9 million in net income.
- Worked with 15,745 active dealers during full-year 2025.
- Reached a quarterly record of 11,004 active dealers in Q2 2026.
- Ranked No. 18 on Fortune's 2026 100 Best Companies to Work For list, its twelfth appearance.
- Named to the 2025 Crain's Fast 50 list for the ninth time.
- Scaled its AI call-center agent to receive 67% of inbound customer service and account-solution calls in June 2026.
- Had 90% of active dealers use its enhanced deal-optimization capability in Q2 2026.

## Latest updates

- **2026-08** — Reported Q2 net income of $135.9 million; assignment unit volume was 84,615, dollar volume reached $1.0 billion and June returned to year-over-year unit growth.
- **2026-07** — Announced leadership changes tied to its digital-first strategy and completed the transition to Joe Billante as chief financial officer.
- **2026-06** — Named Joe Billante chief financial officer, succeeding Jay Martin after 23 years with the company.
- **2026-05** — Completed a $450 million asset-backed non-recourse secured financing.
- **2026-04** — Ranked No. 18 on Fortune's 100 Best Companies to Work For list, the company's highest position and twelfth appearance.
- **2026-03** — Created a chief business officer role and appointed Steffen Schumann to oversee planning, pricing, advanced analytics and performance systems.
- **2025-11** — Vinayak Hegde became president and chief executive officer, bringing experience from T-Mobile, Airbnb, Groupon and Amazon.
- **2025-04** — The CFPB withdrew from its joint lawsuit with the New York attorney general; the New York claims continued, and the company later disclosed ongoing settlement discussions.

## Links

- Website: https://www.creditacceptance.com/
- LinkedIn: https://www.linkedin.com/company/credit-acceptance
- Twitter/X: https://twitter.com/acceptancecorp?lang=en
- Instagram: https://www.instagram.com/creditacceptancecorp/
- Facebook: https://www.facebook.com/Credit-Acceptance-Corporation-168678439842388/

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Profile page: https://yespress.io/credit-acceptance
Published by YesPress — https://yespress.io
Last updated: 2026-08-11