# Crawford Technologies

> Crawford Technologies is a Toronto-based enterprise software and services company that helps the world's largest banks, insurers, healthcare providers and utilities produce, transform and deliver their high-volume customer communications - statements, bills, policies, explanations of benefits - across print and digital channels. Founded in 1995 by Ernie Crawford, it is best known for its AccessibilityNow platform, which automatically converts transactional documents into accessible formats (accessible PDF, HTML5, Braille, large print and audio) so companies meet ADA, Section 508, AODA and WCAG mandates, alongside a deep catalogue of print-stream transformation, output management and archiving tools under the PRO and eDeliveryNow brands.

- **Founded:** 1995
- **Headquarters:** Toronto, Ontario, Canada
- **Founders:** Ernie Crawford (Founder, President & CEO)
- **Team size:** ~160 employees
- **Products:** AccessibilityNow, AccessibilityNow Gateway, AccessibilityNow Transactional, AccessibilityNow Translate, eDeliveryNow Platform
- **Notable:** Grew from a one-person startup in 1995 to 2,000+ customers on six continents, Six-time winner of Xplor International's Technology of the Year Award (AccessibilityNow Translate 2024, SmartSetup 2023, PRO Conductor 2020, AutoTagger for Accessibility 2018, Voiceye Maker 2016, Riptide 2014), Multiple Xplor Application of the Year Awards (Go Mobile 2020, Operations Express/QA in the Cloud 2018, Riptide 2015)

## Products & services

- **AccessibilityNow** — Flagship platform of software and services that automatically converts documents - including high-volume transactional statements - into accessible formats such as accessible PDF (PDF/UA and WCAG), accessible HTML5, Braille, large print, audio and eText, to meet ADA, Section 508, AODA and other mandates.
- **AccessibilityNow Gateway** — Cloud-first solution that converts customer communication documents on demand in real time into accessible digital documents and delivers them across accessible channels.
- **AccessibilityNow Transactional** — Market-leading solution for producing accessible versions of high-volume transactional documents like statements, bills and explanations of benefits.
- **AccessibilityNow Translate** — High-speed translation solution for massive document volumes; won Xplor Technology of the Year in 2024.
- **eDeliveryNow Platform** — Open, modular omnichannel framework built on REST APIs and web services for delivering customer communications across print, digital, mobile and email.
- **PRO Transforms (PRO AFP, PRO PS, PRO PCL, PRO PDF, PRO Meta)** — High-speed print-stream conversion engines that transform AFP, PostScript, PCL, Xerox Metacode and PDF between industry-standard formats.
- **Operations Express** — Post-composition solution for re-engineering high-volume print streams without touching the original composition application.
- **Riptide Server** — Content transformation and distribution engine; won Xplor Technology of the Year (2014) and Application of the Year (2015).
- **IndiVideo** — Data-driven personalized video platform that turns transactional customer data into interactive video communications.
- **SmartSetup** — AI-assisted, no-code onboarding and remediation of transactional documents; won Xplor Technology of the Year in 2023.

## Achievements

- Grew from a one-person startup in 1995 to 2,000+ customers on six continents
- Six-time winner of Xplor International's Technology of the Year Award (AccessibilityNow Translate 2024, SmartSetup 2023, PRO Conductor 2020, AutoTagger for Accessibility 2018, Voiceye Maker 2016, Riptide 2014)
- Multiple Xplor Application of the Year Awards (Go Mobile 2020, Operations Express/QA in the Cloud 2018, Riptide 2015)
- Named to Deloitte Technology Fast 500 (2012) and Fast 50 (2009)
- Recognized by Canadian Business/Maclean's PROFIT 500 as one of Canada's fastest-growing companies (2013-2017) and Branham 300 (2009-2012)
- Achieved a customer Net Promoter Score of 81
- Completed six acquisitions over its history
- Reported 9% year-over-year growth and its strongest year of sales in fiscal year ending September 30, 2025
- Celebrated 25 years in business in 2020

## Latest updates

- **2026-04** — Crawford Technologies and Madison Advisors to co-host the seventh annual Industry Summit, April 8-9, 2026, in Orlando, Florida.
- **2025-10** — Reported 9% year-over-year growth and its strongest year of sales and growth in the fiscal year ending September 30, 2025.
- **2025-06** — Partnered with Doceo Software of Spain to expand AccessibilityNow availability across Europe.
- **2024-01** — AccessibilityNow Translate won Xplor International's Technology of the Year Award.

## Links

- Website: https://crawfordtech.com
- LinkedIn: https://www.linkedin.com/company/crawford-technologies
- Twitter/X: https://twitter.com/CrawfordTechInc
- Facebook: https://www.facebook.com/CrawfordTechInc

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Profile page: https://yespress.io/crawford-technologies
Published by YesPress — https://yespress.io
Last updated: 2026-08-05