# Cordial

> Cordial is a San Diego-based enterprise marketing software company that combines customer data, automation, and AI with email, SMS, and mobile app messaging. It serves consumer brands seeking to personalize communications using shopping behavior, product information, and customer history.

- **Founded:** 2014
- **Headquarters:** San Diego, United States
- **Founders:** Jeremy Swift (Co-founder and CEO), Adam Gillespie (Co-founder and CTO), Chris McGreal (Co-founder), David Baker (Co-founder)
- **Team size:** 51-200 employees (Wellfound directory range; not an audited current headcount)
- **Products:** Cross-channel messaging, Customer data platform, Cordial Edge, Message Insights and Message Assistant, Price Sensitivity
- **Notable:** Reported USD 85 million in total investment at the July 2022 Series C announcement; the listed rounds are not a complete financing ledger., Named a Leader in The Forrester Wave: Email Marketing Service Providers, Q1 2026, according to its March announcement., Included in the 2024 Inc. 5000.

## Products & services

- **Cross-channel messaging** — Email, SMS, and mobile app messaging with personalized content and automated journeys.
- **Customer data platform** — Unifies customer, event, product, and purchase data for segmentation and activation.
- **Cordial Edge** — Brand-specific predictive AI incorporating structured and unstructured data.
- **Message Insights and Message Assistant** — Message analysis and recommendations inside the editor.
- **Price Sensitivity** — Predicts customer responsiveness to price to inform offers.
- **AI headless infrastructure** — MCP, CLI, and API access for external agents and developer workflows.
- **Services** — Onboarding, strategy, production, deliverability, and custom integrations.

## Achievements

- Reported USD 85 million in total investment at the July 2022 Series C announcement; the listed rounds are not a complete financing ledger.
- Named a Leader in The Forrester Wave: Email Marketing Service Providers, Q1 2026, according to its March announcement.
- Included in the 2024 Inc. 5000.

## Latest updates

- **2026-08** — Launched Wunderkind integration for mutual customers.
- **2026-06** — Released AI headless infrastructure via MCP, CLI, and API.
- **2026-04** — Tapestry selected Cordial as its enterprise email and SMS platform.
- **2026-03** — Announced Forrester Wave Leader recognition.

## Links

- Website: https://cordial.com/
- LinkedIn: https://www.linkedin.com/company/becordial/
- Twitter/X: https://twitter.com/cordialinc/
- GitHub: https://github.com/CordialExperience
- Instagram: https://www.instagram.com/be_cordial/
- Facebook: https://www.facebook.com/becordial/

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Profile page: https://yespress.io/cordial
Published by YesPress — https://yespress.io
Last updated: 2026-09-11