# ConsumerAffairs

> ConsumerAffairs combines consumer reviews, buying guides, news and personalized matching for major purchases with paid review collection, customer acquisition and sales analytics for brands. Its consumer resources are free; its business products now sit under the Aspect name.

- **Founded:** 1998
- **Headquarters:** Tulsa, United States
- **Founders:** Jim Hood (Founder and Editor)
- **Products:** ConsumerAffairs.com, Matching tools and Concierge, Aspect for Reviews, Aspect Marketplace, Aspect for Sales
- **Notable:** Founded in 1998 and acquired by Zac Carman in 2010., Company About page reports more than 3 million consumer reviews., Buyer’s Choice Awards began in 2024.

## Products & services

- **ConsumerAffairs.com** — Free reviews, company profiles, buyers guides, consumer news and recalls.
- **Matching tools and Concierge** — Questionnaires and telephone assistance for selecting suitable brands.
- **Aspect for Reviews** — Phone and email review collection, monitoring, analytics and response tools.
- **Aspect Marketplace** — Connects researching consumers with brands and delivers leads to existing CRM systems.
- **Aspect for Sales** — Transcribes and scores sales calls to identify objections, competitor mentions and conversion patterns.
- **Buyer’s Choice Awards** — Annual recognition based on verified customer feedback about specific aspects of service.

## Achievements

- Founded in 1998 and acquired by Zac Carman in 2010.
- Company About page reports more than 3 million consumer reviews.
- Buyer’s Choice Awards began in 2024.
- Careers page lists Oklahoma Best Places to Work recognition in 2022 and 2024.

## Latest updates

- **2026-05** — Announced 2026 Buyer’s Choice Award winners.
- **2026-06** — Published joint research with Auto Approve on financially strained car owners.
- **2026-08** — Published Patio Enclosures review-collection case study and Spotlight Reviews examples.

## Links

- Website: https://www.consumeraffairs.com/
- LinkedIn: https://www.linkedin.com/company/consumeraffairs-com/
- Twitter/X: https://twitter.com/ConsumerAffairs
- Instagram: https://instagram.com/consumeraffairs/
- Facebook: https://www.facebook.com/ConsumerAffairs
- TikTok: https://www.tiktok.com/@consumeraffairs.com

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Profile page: https://yespress.io/consumeraffairs
Published by YesPress — https://yespress.io
Last updated: 2026-10-02