# Connextions

> Connextions was an Orlando-based healthcare technology and business services company that combined its bConnected consumer-engagement platform with trained agents to support insurance enrollment, retention and member service. TeleTech acquired it from OptumHealth for $80 million in April 2017 and integrated it into its healthcare operations.

- **Founded:** 1992
- **Headquarters:** Orlando, United States
- **Founders:** Jack LeFort (Founder, chairman and CEO (documented in 2006))
- **Products:** bConnected, Member acquisition, retention and engagement, College of Insurance
- **Notable:** Acquired bConnected Software in June 2007., Announced 1,200 additional Central Florida positions, 1,200 in North Carolina and 750 in Jeffersonville in 2011; hiring plans included seasonal jobs., Acquired by TeleTech for $80 million cash in April 2017.

## Products & services

- **bConnected** — Proprietary healthcare consumer-engagement software supporting enrollment, analytics-driven workflows and multichannel follow-up; acquired bConnected Software in 2007.
- **Member acquisition, retention and engagement** — Managed services for Medicare, Medicaid, individual, family and group healthcare markets, delivered to plans, providers and PBMs.
- **College of Insurance** — Free exam-preparation training for prospective licensed insurance agents, described in 2011 recruiting announcements.

## Achievements

- Acquired bConnected Software in June 2007.
- Announced 1,200 additional Central Florida positions, 1,200 in North Carolina and 750 in Jeffersonville in 2011; hiring plans included seasonal jobs.
- Acquired by TeleTech for $80 million cash in April 2017.

## Latest updates

- **2017-04** — TeleTech completed the $80 million acquisition on April 3 and announced it April 4.
- **2017-12** — Year-end filings document two acquired-center closures and $13.6 million in planned Connextions restructuring and integration charges during 2017.
- **2026-10** — Research check: the historical connextions.com domain redirects to TTEC’s healthcare page; this is an observation date, not the redirect launch date.

## Links

- Website: https://www.connextions.com/
- LinkedIn: https://www.linkedin.com/company/connextions
- Facebook: https://www.facebook.com/connextions

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Profile page: https://yespress.io/connextions
Published by YesPress — https://yespress.io
Last updated: 2026-10-16