# Connectly.ai

> Connectly is a San Francisco AI startup that turns WhatsApp, Instagram, SMS and RCS threads into a real sales channel. Its Sofia AI agent talks to shoppers in natural language, recommends products, recovers carts, and hands off to humans when needed. The company raised a $20M Series B led by Alibaba in September 2024 and works with retailers and consumer brands across Latin America, the US, and Asia.

- **Founded:** 2020
- **Headquarters:** San Francisco, California, United States
- **Founders:** Stefanos Loukakos (Co-founder & CEO), Yandong Liu (Co-founder & CTO)
- **Team size:** Approximately 58 employees
- **Products:** Sofia AI Sales Agent, Campaign Builder, AI Search, Workflow Automation, Analytics & Insights
- **Notable:** Raised $39.65M in total funding across Seed, Series A and Series B rounds, Backed by Alibaba in its 2024 Series B - a rare US-startup, China-strategic pairing, Customers report up to 30x ROI on AI-generated marketing campaigns

## Products & services

- **Sofia AI Sales Agent** — An AI product-recommendation and sales assistant that converses with shoppers on WhatsApp, Instagram, SMS and webchat, surfacing products and closing sales.
- **Campaign Builder** — No-code, multi-channel campaign tool for sending personalized, AI-tailored marketing messages across WhatsApp, SMS, Messenger, and Instagram.
- **AI Search** — An AI-powered conversational search experience embedded inside chat threads so customers can ask, browse and buy without leaving the conversation.
- **Workflow Automation** — Templates and triggers for abandoned cart recovery, order updates, reminders, lead qualification, post-purchase upsell and customer feedback.
- **Analytics & Insights** — Real-time campaign analytics, UTM tracking, sentiment analysis and performance dashboards for conversational channels.

## Achievements

- Raised $39.65M in total funding across Seed, Series A and Series B rounds
- Backed by Alibaba in its 2024 Series B - a rare US-startup, China-strategic pairing
- Customers report up to 30x ROI on AI-generated marketing campaigns
- Doubled revenue and headcount in the year following the Sofia AI launch
- Named among Endeavor Greece's Scale Up cohort, recognizing CEO Stefanos Loukakos as a leading Greek-diaspora founder

## Latest updates

- **2024-09** — Closed $20M Series B led by Alibaba; total funding to date hits ~$39.65M at roughly a $100M valuation.
- **2023-10** — Raised $7.85M Series A to accelerate AI-powered conversational commerce.
- **2023** — Launched Sofia AI, a conversational product-recommendation assistant that drove a reported 120% conversion lift for at least one retail customer.

## Links

- Website: https://www.connectly.ai
- LinkedIn: https://www.linkedin.com/company/connectly-ai
- Twitter/X: https://twitter.com/ConnectlyAI
- YouTube: https://www.youtube.com/@connectlyai
- Instagram: https://www.instagram.com/connectly.ai/
- Facebook: https://facebook.com/connectlyai

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Profile page: https://yespress.io/connectly-ai
Published by YesPress — https://yespress.io
Last updated: 2026-05-19