# CommandLink

> CommandLink combines proprietary IT service management software with managed connectivity, SD-WAN, security and cloud communications. Its dedicated engineering PODs support distributed mid-market and enterprise customers, bringing carrier contracts, monitoring, tickets, deployment and billing into one operating relationship.

- **Founded:** 2012
- **Headquarters:** Nashville, United States
- **Founders:** Jason Ness (Founder and CEO)
- **Products:** ITSM platform, Global ISP aggregation, Managed SD-WAN and SASE, Managed Security / Command|XDR / Command|SOC, Cloud voice, collaboration and contact center
- **Notable:** Versa Networks named CommandLink Best Managed Services Provider in June 2025., CommandLink reported a 2025 INTERNET TELEPHONY Product of the Year award for Managed Security., Telarus Advisors’ Choice Best Overall Supplier of 2025, presented in August 2026.

## Products & services

- **ITSM platform** — Centralizes assets, sites, contracts, service tickets, projects, monitoring, reporting and billing with configurable workflows.
- **Global ISP aggregation** — Sourcing and management of internet connectivity through a global carrier ecosystem, with consolidated contracts and invoicing.
- **Managed SD-WAN and SASE** — Design, deployment and support of partner networking and secure-access technologies, including Versa, Fortinet, Meraki and Cato.
- **Managed Security / Command|XDR / Command|SOC** — Managed detection, threat hunting, alerting and response with dedicated security teams and integrated case management.
- **Cloud voice, collaboration and contact center** — Cloud communications and contact-center services, supported by traffic prioritization and network management.
- **Command|POD** — Dedicated Tier 3 engineering support teams familiar with each customer environment, available around the clock.
- **Command|Monitor and Command|Alert** — Monitoring and alerting capabilities that connect incident signals to workflows, escalation and support cases.

## Achievements

- Versa Networks named CommandLink Best Managed Services Provider in June 2025.
- CommandLink reported a 2025 INTERNET TELEPHONY Product of the Year award for Managed Security.
- Telarus Advisors’ Choice Best Overall Supplier of 2025, presented in August 2026.
- Wells Fargo reported tenfold growth in run-rate recurring revenue and growth from 25 to more than 200 personnel over just over three years after the CFO joined in 2021.

## Latest updates

- **2026-09** — Jeff Zimmerman joined as Director of Service Provider Sales, focusing on MSP connectivity consolidation.
- **2026-08** — Received the Telarus Advisors’ Choice Best Overall Supplier of 2025 award at the 2026 Partner Summit.
- **2026-08** — Promoted Jon Honsberger to Vice President of Channel Management.
- **2026-05** — Published an account of its April employee appreciation trip to New York.

## Links

- Website: https://www.commandlink.com/
- LinkedIn: https://www.linkedin.com/company/commandlink/
- Twitter/X: https://twitter.com/commandlink
- Facebook: https://www.facebook.com/commandlink

---

Profile page: https://yespress.io/commandlink
Published by YesPress — https://yespress.io
Last updated: 2026-10-02