# Collective Health

> Collective Health is a San Francisco-based health benefits technology company that operates an integrated platform for self-funded employers. It brings medical, dental, vision, pharmacy, and digital health partners together in one system, pairing claims administration with a member app, care navigation, and analytics so employers can control costs while making coverage easier for employees to understand, navigate, and pay for.

- **Founded:** 2013
- **Headquarters:** San Francisco, California, United States
- **Founders:** Ali Diab (Co-Founder & CEO), Rajaie Batniji (Co-Founder & former Chief Health Officer)
- **Team size:** ~530-690 employees (estimates vary; ~688 reported March 2025)
- **Products:** Plan Administration & Data Engine, My Collective Member Experience, Care Navigation, Financial Management & Payments, Collective Compass Analytics
- **Notable:** Five-year study showed roughly a 50% reduction in healthcare cost trend versus a matched control group (2023)., Processed 23.6M+ cumulative claims and over $11B in claims by late 2022., Reported ~90% customer satisfaction and a transactional NPS of 75+.

## Products & services

- **Plan Administration & Data Engine** — Cloud-based claims processing across medical, dental, vision, and pharmacy, plus eligibility and payments management.
- **My Collective Member Experience** — A member app and hub where employees access benefits, find providers, and track claims, backed by Member Advocates targeting roughly 30-second response times.
- **Care Navigation** — Programs focused on the ~10% of members who account for about 75% of healthcare spending, using multidisciplinary teams and machine learning (CH Cortex).
- **Financial Management & Payments** — Streamlines claims payments, administrative fees, and premium management with regular reporting.
- **Collective Compass Analytics** — Dashboard delivering claims analytics across 18+ clinical categories with year-over-year comparisons.
- **The Partner Collective** — A digital health hub for benefits leaders and brokers to evaluate and compare partner solutions by pricing, clinical model, and integration depth.
- **Guide Plans** — Cost-sharing plan design (since 2021) that steers members toward high-value services.

## Achievements

- Five-year study showed roughly a 50% reduction in healthcare cost trend versus a matched control group (2023).
- Processed 23.6M+ cumulative claims and over $11B in claims by late 2022.
- Reported ~90% customer satisfaction and a transactional NPS of 75+.
- Grew from 150 members (2014) to approaching ~750,000 members.
- Raised $714M+ in total funding at a ~$1.5B valuation.
- Launched The Partner Collective, a first-of-its-kind digital health comparison hub for benefits plan design.

## Latest updates

- **2025-05** — Appointed a new Chief Product Officer and Chief Information Security Officer to advance growth strategy and cybersecurity.
- **2025-01** — Partnered with Noom Health to launch Collective Health + Noom Med with SmartRx, an enterprise weight-management and GLP-1 program.
- **2024-05** — Reported 70+ enterprise clients and 500,000+ members; opened a Plano, Texas office.
- **2023-04** — Published a five-year study showing ~50% reduction in healthcare cost trend versus a matched control group.
- **2021-05** — Closed a $280M Series F led by HCSC and SoftBank Vision Fund at a ~$1.5B valuation.

## Links

- Website: https://collectivehealth.com
- LinkedIn: https://www.linkedin.com/company/collectivehealth
- Twitter/X: https://twitter.com/CollectvHealth
- YouTube: https://www.youtube.com/channel/UCoBFDclYuCtGgUVmA2XBHxg
- Instagram: https://www.instagram.com/collective.health/
- Facebook: https://www.facebook.com/CollectiveHealthInc

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Profile page: https://yespress.io/collective-health
Published by YesPress — https://yespress.io
Last updated: 2026-06-15