# Cloudbeds

> Cloudbeds is a San Diego-based hospitality management platform that gives independent hotels, hostels, vacation rentals, and lodging groups a single cloud system to run reservations, distribution, payments, revenue management, and guest communication. Founded in 2012 by Adam Harris and Richard Castle, the fully remote company replaces the tangle of disconnected legacy tools that property owners juggle, serving tens of thousands of properties across roughly 150 countries and, more recently, layering in AI through its Cloudbeds Intelligence and Signals products.

- **Founded:** 2012
- **Headquarters:** San Diego, California, United States
- **Founders:** Adam Harris (Co-Founder & CEO), Richard Castle (Co-Founder & former COO)
- **Team size:** ~700-720 employees across 40+ countries (fully remote)
- **Products:** Cloudbeds PMS, Channel Manager, Booking Engine, Cloudbeds Payments, Revenue Management / Revenue Intelligence
- **Notable:** Named Best Hotel Management Software / Best PMS at the HotelTechAwards across multiple years (2025, 2026), Won Best Booking Engine and 1st place Hotelier's Choice Award at the HotelTech Awards, Forbes America's Best Startup Employers recognition

## Products & services

- **Cloudbeds PMS** — Cloud-based property management system for front desk, reservations, housekeeping, and multi-property operations.
- **Channel Manager** — Real-time, two-way connectivity to hundreds of OTAs and booking channels to keep rates and availability in sync and avoid overbookings.
- **Booking Engine** — Commission-free engine that powers direct bookings on a property's own website, including an Immersive Booking Engine launched in 2025.
- **Cloudbeds Payments** — Integrated payment processing and gateway with contactless and mobile options built into the platform.
- **Revenue Management / Revenue Intelligence** — Dynamic pricing and demand forecasting tools, including Signals-powered Revenue Intelligence to optimize rates.
- **Cloudbeds Intelligence (Signals & Engage)** — Hospitality AI layer that anticipates demand, automates operations, and powers personalized guest marketing; includes Ask Signals conversational AI.
- **Guest Marketing CRM & Engagement** — Guest profiles, messaging automation, and personalized campaign tools for direct guest communication.
- **Groups & Events / Spaces** — Group sales workflows with branded proposals, booking links, and rooming list management.
- **Cloudbeds Accounting & Data Insights** — USALI-aligned financial reporting, audit trails, an Accounting API, and business intelligence dashboards.
- **Cloudbeds Marketplace** — App marketplace of integrations with third-party hospitality tools and services.

## Achievements

- Named Best Hotel Management Software / Best PMS at the HotelTechAwards across multiple years (2025, 2026)
- Won Best Booking Engine and 1st place Hotelier's Choice Award at the HotelTech Awards
- Forbes America's Best Startup Employers recognition
- Inc Best Workplaces recognition
- EY Entrepreneur of the Year honors for the founders
- Grew to serve tens of thousands of properties across roughly 150 countries
- Raised over $250M in total venture funding, including a $150M Series D led by SoftBank

## Latest updates

- **2026-06** — Unveiled major platform upgrades across Revenue, Operations, Data Intelligence, and AI capabilities.
- **2026-01** — Earned multiple honors at the 2026 HotelTechAwards, reinforcing its hospitality-tech leadership.
- **2025-11** — Hosted Passport 2025 user conference, showcasing Groups & Events, Spaces, Immersive Booking Engine, Cloudbeds Accounting, and Ask Signals.
- **2025-06** — Launched Cloudbeds Labs with Signals and Engage, AI products powered by Cloudbeds Intelligence.

## Links

- Website: https://www.cloudbeds.com
- LinkedIn: https://www.linkedin.com/company/cloudbeds
- Twitter/X: https://twitter.com/CloudBeds
- YouTube: https://www.youtube.com/c/Cloudbeds
- Instagram: https://www.instagram.com/cloudbeds/
- Facebook: https://www.facebook.com/Cloudbeds/

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Profile page: https://yespress.io/cloudbeds
Published by YesPress — https://yespress.io
Last updated: 2026-06-15