# Close CRM

> Close is a bootstrapped, profitable sales CRM built for small and mid-sized teams that want to spend less time on admin and more time actually selling. Founded in 2013 out of a San Francisco sales agency, it combines pipeline management, built-in calling, email, and SMS into one platform - no integrations required. With $17M+ ARR and a fully remote team across 40+ countries, Close has grown almost entirely without venture capital, making it one of the more unusual success stories in SaaS.

- **Founded:** 2013
- **Headquarters:** San Francisco, USA
- **Founders:** Steli Efti (CEO & Co-Founder), Anthony Nemitz (COO & Co-Founder), Thomas Steinacher (Co-Founder & Principal Engineer)
- **Team size:** 100-150 employees across 40+ countries, fully remote
- **Products:** CRM Platform, Built-in Calling, Email Integration, SMS Messaging, Chloe - AI Sales Agent
- **Notable:** Bootstrapped from $0 to $17M+ ARR with only $250K in seed funding, Y Combinator S13 batch alumni, 100% remote team across 40+ countries since founding

## Products & services

- **CRM Platform** — Core lead and pipeline management with Smart Views, custom activities, and deal tracking.
- **Built-in Calling** — Integrated phone with Power Dialer, Predictive Dialer, and call coaching (listen, whisper, barge).
- **Email Integration** — Two-way inbox with open tracking, click tracking, templates, and automated sequences.
- **SMS Messaging** — Built-in SMS conversations tracked alongside calls and emails on the same lead.
- **Chloe - AI Sales Agent** — Autonomous AI agent that calls leads, qualifies prospects, books meetings, and updates the CRM without human intervention.
- **AI Notetaker** — Joins calls and meetings to record, transcribe, and summarize conversations automatically.
- **AI Drafts** — Automatically writes follow-up emails after calls based on conversation context.
- **AI Enrich** — Completes Lead and Contact records with fresh data from LinkedIn profiles and industry sources.
- **Workflow Automation** — Multi-step follow-up sequences and custom workflow triggers across calls, emails, and activities.
- **Reporting & Analytics** — Pipeline reporting, sales metrics, and team performance dashboards.

## Achievements

- Bootstrapped from $0 to $17M+ ARR with only $250K in seed funding
- Y Combinator S13 batch alumni
- 100% remote team across 40+ countries since founding
- 189 open-source repositories on GitHub
- 2B+ sales interactions tracked on the platform
- 10,000+ sales teams using Close
- Profitable and founder-led after 12+ years
- Three co-founders working together for 14+ years - exceptional stability
- First SMB CRM to include built-in Power Dialer and call coaching
- Grew ARR 59% year-over-year from $10.7M (2023) to $17M (2024)

## Latest updates

- **2025-06** — Launched Chloe, an AI Sales Agent that autonomously calls leads, qualifies prospects, and books meetings.
- **2025-04** — Released AI Enrich to auto-complete Lead and Contact records with LinkedIn and industry data.
- **2025-03** — Added Claude AI / MCP integration for bringing AI research and analysis directly into the CRM.
- **2025-02** — Enhanced Workflow Automation with new triggers for Custom Activities, Opportunities, and Contacts.
- **2024-12** — AI Drafts feature launched - automatically writes follow-up emails after every call.
- **2024-10** — Notetaker AI launched, joining calls/meetings to transcribe and summarize conversations.
- **2024-06** — Reached $17M ARR milestone, up 59% from $10.7M in 2023.

## Links

- Website: https://www.close.com
- LinkedIn: https://www.linkedin.com/company/close-com
- Twitter/X: https://twitter.com/closecrm
- GitHub: https://github.com/closeio
- YouTube: https://www.youtube.com/@closecrm

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Profile page: https://yespress.io/close-crm
Published by YesPress — https://yespress.io
Last updated: 2026-06-01