# ClickPost

> ClickPost sells logistics software that connects retailers to carriers and coordinates shipping, tracking, delivery exceptions and returns. Its API and decision tools serve ecommerce and enterprise operations teams; Darwin extends those workflows to B2B and bulk shipments.

- **Founded:** 2017
- **Headquarters:** Bengaluru, India
- **Founders:** Naman Vijay (Co-founder and CEO), Prashant Gupta (Co-founder and CTO)
- **Products:** Multi-Carrier Integrations, AI Carrier Allocation, Parth AI Voice Agents, ClickPost Darwin, Returns & Exchanges
- **Notable:** Raised a US$6 million Series A in April 2024., Current website reports 600+ brand customers., MyMuse case study reports 80% of NDR cases resolved the same day.

## Products & services

- **Multi-Carrier Integrations** — One API for shipping creation, carrier connectivity and standardized tracking.
- **AI Carrier Allocation** — Performance-based and rules-based carrier selection using cost, delivery time and service-level adherence.
- **Parth AI Voice Agents** — Automated conversations for delivery rescheduling and failed-delivery follow-up, connected to carrier APIs.
- **ClickPost Darwin** — B2B and bulk shipment booking, tracking, appointment management, proof-of-delivery verification and freight reconciliation.
- **Returns & Exchanges** — Branded self-service returns with policy segmentation, exchanges, store credits and reverse tracking.
- **Branded Tracking & Notifications** — Retailer-branded tracking and shipment communications by email, SMS and WhatsApp.
- **Estimated Delivery Dates** — Delivery estimates for product pages and order tracking.
- **Shopify Order Editing** — Allows shoppers to change eligible orders before dispatch, with upsell features.
- **Apex Control Tower** — Unified shipment monitoring and exception workflows across forward, return and return-to-origin journeys.
- **Ally** — AI shopping and support agent marketed for Shopify D2C brands.

## Achievements

- Raised a US$6 million Series A in April 2024.
- Current website reports 600+ brand customers.
- MyMuse case study reports 80% of NDR cases resolved the same day.
- Acer case study describes a unified workflow covering 10,000+ monthly institutional orders.

## Latest updates

- **2026-10** — Research snapshot: the live site markets Parth, Apex and Ally alongside shipping and B2B products; this is an observation date, not a launch date.
- **2024-04** — Announced a US$6 million Series A to develop products and expand in existing and new markets.

## Links

- Website: https://www.clickpost.ai/
- LinkedIn: https://www.linkedin.com/company/clickpost1/
- Twitter/X: https://twitter.com/clickposttech
- YouTube: https://www.youtube.com/channel/UCwzueyGjeYNWE9QWVw4QlSQ
- Instagram: https://www.instagram.com/clickpost.ai/
- Facebook: https://facebook.com/clickpostapi/

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Profile page: https://yespress.io/clickpost
Published by YesPress — https://yespress.io
Last updated: 2026-10-15