# Citizen

> Citizen turns emergency radio traffic, reviewed incident information and community video into location-based safety alerts. Its mobile app serves residents, while subscriptions and enterprise tools offer additional context, safety-agent access and organizational monitoring.

- **Founded:** 2015
- **Headquarters:** New York, United States
- **Founders:** Andrew Frame (Founder and CEO), Luis Samaniego (Co-founder; former head of design), JD Maresco (Co-founder; former head of product and operations)
- **Products:** Citizen App, Citizen Protect / Premium, Citizen Plus, Citizen Enterprise, Citizen Alert
- **Notable:** Relaunched as Citizen in March 2017 following the removal of Vigilante., Integrated with Axon Fusus in 2025., New York’s July 2025 announcement cited more than 3 million Citizen subscribers in the city.

## Products & services

- **Citizen App** — Free iOS and Android app with nearby emergency alerts, incident updates and community live video; relaunched under the Citizen name in March 2017.
- **Citizen Protect / Premium** — Protect launched with 24/7 access to safety agents for $19.99 per month. Current Premium offers vary by purchase channel and include additional incident context; the enterprise offering also describes agent access.
- **Citizen Plus** — Paid access to additional safety information and alert controls, introduced in April 2023; current pricing varies.
- **Citizen Enterprise** — Organizational monitoring, location-based alerts and data integrations sold with custom pricing.
- **Citizen Alert** — Enterprise employee-email alerting with contact groups, AI-assisted draft text, preview and permission controls.
- **Enterprise API and MCP** — Incident-data access for existing systems and AI assistants, with geography and category filtering.

## Achievements

- Relaunched as Citizen in March 2017 following the removal of Vigilante.
- Integrated with Axon Fusus in 2025.
- New York’s July 2025 announcement cited more than 3 million Citizen subscribers in the city.
- Company reported first-time coverage in 32 metro areas and deeper detection in 53 existing markets in July 2026.

## Latest updates

- **2026-09** — Incident prioritization introduced pinned incidents and keyword notification categories.
- **2026-07** — Announced first-time coverage in 32 metro areas and deeper detection in 53 existing markets.
- **2026-03** — Citizen Alert launched for eligible Enterprise customers.
- **2026-01** — Asset visibility and location mapping connected incidents with organizational alert zones.

## Links

- Website: https://citizen.com/
- LinkedIn: https://www.linkedin.com/company/citizen.com/
- Twitter/X: https://twitter.com/citizenapp
- Instagram: https://www.instagram.com/citizen/
- Facebook: https://www.facebook.com/citizenapp/

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Profile page: https://yespress.io/citizen
Published by YesPress — https://yespress.io
Last updated: 2026-10-05