# Ciox Health

> Ciox Health built a healthcare information services business around release of information, medical record retrieval and clinical coding. Formed through a 2015 combination and launched under the Ciox name in 2016, it merged with Datavant in 2021. Its provider relationships and retrieval operations now sit within Datavant’s broader health data connectivity business.

- **Founded:** 2015
- **Headquarters:** New York, United States
- **Products:** Release of information, Medical record retrieval, Clinical coding and HIM services, HealthSource Clarity, HealthSource Smart Chart and Vault
- **Notable:** Ciox launched with more than 18,000 provider sites in 2016, according to its announcement., Completed merger with Datavant on July 28, 2021, following a $7.0 billion transaction announcement., Datavant reported about five million patient requests retrieved digitally by Ciox in the 12 months preceding April 2022.

## Products & services

- **Release of information** — Technology and operational services for fulfilling authorized medical record requests for providers and patients.
- **Medical record retrieval** — Acquisition of clinical records for health plans and other authorized requesters.
- **Clinical coding and HIM services** — Inpatient and outpatient coding, outsourcing, education, scanning and audit/denial support listed among Ciox specialties.
- **HealthSource Clarity** — 2018 platform product providing traceability and visibility into release-of-information workflows.
- **HealthSource Smart Chart and Vault** — 2018 products for extracting information using AI/NLP, assembling longitudinal profiles and managing clinical data repositories.
- **HealthSource Patient Request** — Online patient request and electronic delivery capability launched in 2020; expanded with EMR API retrieval in 2022.
- **Datavant Switchboard** — Post-merger digital exchange suite; used through Ciox by customers including Oscar Health.
- **Smart Request** — Current Datavant portal for requesting, tracking, retrieving and paying for medical records; legal users are directed toward ChartSwap Insights.
- **Provider Exchange** — Datavant successor-business platform launched for provider-driven record retrieval and continuity-of-care workflows.

## Achievements

- Ciox launched with more than 18,000 provider sites in 2016, according to its announcement.
- Completed merger with Datavant on July 28, 2021, following a $7.0 billion transaction announcement.
- Datavant reported about five million patient requests retrieved digitally by Ciox in the 12 months preceding April 2022.
- Nearly 600,000 patients had used Patient Request by October 2022, according to Ciox.

## Latest updates

- **2026-09** — Successor Datavant announced a significant minority stake agreement with Neuberger and KKR; New Mountain retains control and closing is expected in Q4 2026.
- **2026-08** — Datavant launched Provider Exchange for provider-driven record retrieval, tracking and digital delivery.
- **2026-02** — Datavant and Thermo Fisher Scientific announced a real-world data and clinical research collaboration.

## Links

- Website: https://www.datavant.com/
- LinkedIn: https://www.linkedin.com/company/datavant-ciox/
- Twitter/X: https://twitter.com/cioxhealth
- YouTube: https://www.youtube.com/channel/UC06eEFDdM6iQHpSRLfGakxQ
- Facebook: https://www.facebook.com/cioxhealth/

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Profile page: https://yespress.io/ciox-health
Published by YesPress — https://yespress.io
Last updated: 2026-10-03