# CIM

> CIM is a Sydney-founded building-performance software company whose PEAK platform connects to existing building systems, normalises operational data, detects and diagnoses faults, and turns findings into accountable work for facilities teams and contractors. Sold as enterprise SaaS with engineering and optimisation support, it serves owners, operators and engineering partners across offices, retail, education, hotels, airports, healthcare and other complex properties.

- **Founded:** 2013
- **Headquarters:** Sydney, Australia
- **Founders:** David Walsh (Founder and Co-CEO)
- **Team size:** Approximately 93 employees in the supplied company dataset; CIM has offices in Sydney, Boulder, Dublin and London.
- **Products:** PEAK Platform, Building Analytics, Building Optimisation, Partner Program, Workflow Automation and Integrations
- **Notable:** Won Digital Innovation of the Year - Operational Efficiency at the 2025 Energy Awards in London., Named a 2025 Software Advice FrontRunner for building maintenance software and received its Best Customer Support recognition for a second year., Included in the Financial Times High-Growth Companies Asia-Pacific ranking in 2022 and 2023.

## Products & services

- **PEAK Platform** — AI-native, BMS-agnostic SaaS that collects and normalises building data, detects and diagnoses faults, prioritises alerts, manages workflows, benchmarks portfolios and verifies outcomes.
- **Building Analytics** — Real-time utility, equipment and indoor-environment monitoring, dashboards, reporting, AFDD rules and portfolio benchmarking.
- **Building Optimisation** — Engineer-led operational strategies and implementation support that use PEAK findings to reduce waste, improve comfort and verify results.
- **Partner Program** — Platform access, onboarding, training and engineering support for consultancies, commissioning firms, BMS contractors and mechanical contractors offering recurring monitoring services.
- **Workflow Automation and Integrations** — Alert routing through Zapier and webhooks to tools including Microsoft Teams, Slack, Outlook and Google Drive.

## Achievements

- Won Digital Innovation of the Year - Operational Efficiency at the 2025 Energy Awards in London.
- Named a 2025 Software Advice FrontRunner for building maintenance software and received its Best Customer Support recognition for a second year.
- Included in the Financial Times High-Growth Companies Asia-Pacific ranking in 2022 and 2023.
- Won the 2022 Climate Tech Impact Award at Climate Salad's Climate Tech Festival.
- Won the NSW Embracing Innovation category at the Telstra Best of Business Awards.
- Reported 17.4 million kWh saved and 12,000 tonnes of CO2 avoided across Charter Hall properties where PEAK was operating in the published case study.
- Reported a 29.5% energy reduction across a five-school US pilot within six months, with expansion planning toward 27 schools.

## Latest updates

- **2026-08** — CIM’s current homepage presented PEAK as using four complementary AI modes: automated data integration, diagnosis and triage, workflow execution, and predictive benchmarking.
- **2026-08** — Published a 2026 guide to fault detection and diagnostics and a five-step net-zero roadmap for commercial portfolios.
- **2026-06** — Added Actions Trends to track backlog and completion rates over time across sites and portfolios.
- **2026-05** — Released Auto Cost Savings to estimate the energy cost attached to alerts and help teams prioritise work.
- **2026-04** — Added meter-gap filling and priority-and-impact filters for more continuous reporting and targeted notifications.
- **2026-02** — Published results from a five-school US pilot reporting a 29.5% energy reduction and a planned expansion toward 27 schools.

## Links

- Website: https://www.cim.io
- LinkedIn: https://www.linkedin.com/company/cimsoftware
- Twitter/X: https://x.com/cimsoftware
- YouTube: https://www.youtube.com/channel/UCQaLVJzp30JiWnG8u0ZZ4Yw
- Facebook: https://www.facebook.com/CIMSoftware

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Profile page: https://yespress.io/cim
Published by YesPress — https://yespress.io
Last updated: 2026-08-17