# Chattermill

> Chattermill is a London-based AI platform that turns unstructured customer feedback - reviews, support tickets, surveys, app-store rants, social posts - into insight that product and CX teams can act on. Founded in 2015 by Mikhail Dubov and Dmitry Isupov out of Entrepreneur First, it counts Uber, H&M, HelloFresh, Tesco and E.ON Next among its customers and raised a $26M Series B in 2022. Its stated goal is to analyze over a billion pieces of feedback for clients. Its sharpest rival is Unwrap.ai, a Seattle AI2 spinout by ex-Amazon Alexa PMs Ryan Millner and Ashwin Singhania.

## Achievements

- Analyzes unstructured feedback across surveys, reviews, support tickets, product feedback and social media in 50+ languages.
- Serves major consumer brands including Uber, H&M, HelloFresh, Tesco, Qonto and E.ON Next.
- Raised a $26M Series B in December 2022 led by Beringea.
- Ranked #1 in G2's Momentum Grid for Text Analytics.
- Doubled its team between Series A and Series B.

## Latest updates

- **2026-01** — Positioned as a leading enterprise AI voice-of-customer platform, competing directly with Unwrap.ai and legacy vendors Qualtrics and Medallia.

## Links

- Website: https://chattermill.com
- LinkedIn: https://www.linkedin.com/company/chattermill
- Twitter/X: https://twitter.com/chattermill

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Profile page: https://yespress.io/chattermill-billion-customer-gripes-roadmap
Published by YesPress — https://yespress.io
Last updated: 2026-08-07