# ChatLabs

> ChatLabs is an AI company that helps consumer and luxury brands turn social-media attention into commerce. It began as the self-described first AI-powered social commerce platform, building hyper-personalized 'Social eXperiences' that carry shoppers from an Instagram or Facebook ad into a native-feeling, brand-controlled experience. It has since expanded into an AI product photography and brand creative studio that generates studio-quality product images, lifestyle visuals and performance ads without traditional photoshoots. Incubated by LVMH's innovation accelerator and a winner of the 2023 LVMH Data & AI Innovation Award, ChatLabs counts brands across the LVMH Group, plus Samsung Electronics and others, among its users.

- **Founded:** 2022
- **Headquarters:** San Mateo, California, United States
- **Founders:** Jenkin Richard (CEO & Co-Founder), Michel Tjoeng (Co-Founder), Gray Guo (Co-Founder & SVP, Tech Delivery)
- **Team size:** ~43 employees
- **Products:** Social eXperiences Platform, AI Product Photography & Creative Studio (chatlabs.studio), Brand DNA & Multi-Channel Creative
- **Notable:** Won the Data & AI Award at the 2023 LVMH Innovation Awards at Viva Technology in Paris, Earned a place in LVMH's La Maison des Startups accelerator at Station F, Raised $3.2M seed funding led by Silicon Road Ventures (December 2024)

## Products & services

- **Social eXperiences Platform** — An AI-powered SaaS platform that analyzes user data, social activity and browsing history, then uses generative AI to deliver hyper-personalized content and dynamic calls-to-action. Shoppers who tap a Facebook or Instagram ad are carried into a native-feeling experience hosted on the brand's own subdomain.
- **AI Product Photography & Creative Studio (chatlabs.studio)** — A creative studio that generates studio-quality product photography, lifestyle visuals, performance ads and ecommerce assets from a single product upload - no physical studio, models or reshoots needed. Brands set their 'Brand DNA' once for consistent, on-brand output across channels.
- **Brand DNA & Multi-Channel Creative** — Upload brand assets (fonts, colors, tone) once and generate unlimited on-brand variations for social, web and campaigns in minutes.

## Achievements

- Won the Data & AI Award at the 2023 LVMH Innovation Awards at Viva Technology in Paris
- Earned a place in LVMH's La Maison des Startups accelerator at Station F
- Raised $3.2M seed funding led by Silicon Road Ventures (December 2024)
- Drove a reported 134% increase in social conversion rate for Samsung Electronics
- Described as the first AI-powered social commerce solution

## Latest updates

- **2024-12** — Closed a $3.2M seed round led by Silicon Road Ventures, with Pier 88 Ventures and Mu Ventures, to scale its AI social commerce platform.
- **2026-06** — Repositioned its public site as an AI product photography and brand creative studio (chatlabs.studio), expanding from social experiences into AI-generated visuals and performance ads.

## Links

- Website: https://chatlabs.com
- LinkedIn: https://www.linkedin.com/company/chatlabs
- YouTube: https://www.youtube.com/c/chatlabs
- Instagram: https://www.instagram.com/chatlabs/
- TikTok: https://www.tiktok.com/@chatlabs_

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Profile page: https://yespress.io/chatlabs
Published by YesPress — https://yespress.io
Last updated: 2026-06-29