# Chative.IO

> Chative.IO is an AI-powered omnichannel messaging platform built for e-commerce and small-to-medium businesses. It pulls conversations from Facebook Messenger, Instagram, WhatsApp, website live chat and email into one shared inbox, layers on an AI Copilot that translates, summarizes and drafts replies, and connects to stores like Shopify and WooCommerce so teams can answer questions, recover carts and close sales inside the chat. Founded in 2021 by two Australian-Vietnamese friends, registered in Singapore and built by a team in Da Nang, Vietnam, it serves over 10,000 businesses with a free-to-start pricing model.

- **Founded:** 2021
- **Headquarters:** Singapore (engineering team in Da Nang, Vietnam)
- **Founders:** Huy Dinh (Co-founder & CEO)
- **Team size:** 11-50 employees (engineering team based in Da Nang, Vietnam)
- **Products:** Omnichannel Inbox, AI Copilot, AI Agent & Automation, E-commerce Messaging, CRM for Social Messaging
- **Notable:** Grown to serve over 10,000 businesses on an omnichannel messaging platform., Featured at Vietnam Startup Day 2022 as an omnichannel messaging app for business., Listed on Product Hunt as a smart omni-channel inbox to scale sales and loyalty.

## Products & services

- **Omnichannel Inbox** — A unified inbox that consolidates Facebook Messenger, Instagram, WhatsApp, website live chat and email into a single shared dashboard for support and sales teams.
- **AI Copilot** — An in-inbox AI assistant that translates messages, summarizes conversations and suggests quick replies to speed up chat handling.
- **AI Agent & Automation** — 24/7 AI-driven customer support that answers FAQs, tracks orders and runs automated workflows such as abandoned-cart reminders and promotions.
- **E-commerce Messaging** — Shoppable messaging with deep integrations to Shopify and WooCommerce, letting teams share products, take orders and close sales inside chat.
- **CRM for Social Messaging** — A lightweight CRM giving a 360-degree customer view with purchase history, activity logs and personalization data.
- **Visual Chatbot Editor** — A no-code visual chatbot builder designed to be usable by people with no prior chatbot-building experience.
- **Mobile App** — iOS and Android apps for managing customer conversations on the go.

## Achievements

- Grown to serve over 10,000 businesses on an omnichannel messaging platform.
- Featured at Vietnam Startup Day 2022 as an omnichannel messaging app for business.
- Listed on Product Hunt as a smart omni-channel inbox to scale sales and loyalty.
- Built a no-code visual chatbot editor aimed at non-technical users.
- Bootstrapped a product from Da Nang, Vietnam used by brands including L'Oreal and PwC.

## Latest updates

- **2023** — Rolled out AI Copilot for in-inbox translation, conversation summaries and suggested replies.
- **2023** — Expanded AI agent and automation features for 24/7 FAQ handling, order tracking and abandoned-cart recovery.
- **2022** — Deepened e-commerce integrations with Shopify and WooCommerce for shoppable messaging.

## Links

- Website: https://chative.io
- LinkedIn: https://sg.linkedin.com/company/chativeio
- Twitter/X: https://x.com/ChativeIO
- YouTube: https://www.youtube.com/@chative
- Facebook: https://www.facebook.com/chative.io/

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Profile page: https://yespress.io/chative
Published by YesPress — https://yespress.io
Last updated: 2026-08-05