# Chative.IO

> Chative.IO is an AI-powered omnichannel messaging platform built for e-commerce. It pulls conversations from Facebook Messenger, Instagram, WhatsApp, website live chat and stores like Shopify into one inbox, then lets AI agents and automation handle FAQs, order tracking, product recommendations and follow-ups. Founded in 2021 and run by a small team across Singapore and Da Nang, Vietnam, it targets small and mid-sized sellers who want to close sales inside chat without adding headcount.

## Achievements

- Built a working omnichannel messaging platform with a team of roughly 13 people across two countries
- Ships a free Starter tier with unlimited messages and channels for up to 3 members
- Combines AI agents and human staff in a single shared inbox for e-commerce sellers
- Integrates directly with HubSpot CRM and e-commerce systems like Shopify and WooCommerce

## Latest updates

- **2025-01** — Documents connecting its AI chatbot to HubSpot CRM through Custom Actions so bots can greet customers by name and recall past orders
- **2025-06** — Continues positioning as an AI-first omnichannel platform for e-commerce with emphasis on selling inside chat

## Links

- Website: https://chative.io/
- LinkedIn: https://www.linkedin.com/company/chativeio/
- Facebook: https://www.facebook.com/chative.io/

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Profile page: https://yespress.io/chative-wants-your-dms-to-do-the-selling
Published by YesPress — https://yespress.io
Last updated: 2026-08-07