# Chaport

> Chaport is a customer messaging platform that lets businesses add a live chat widget to their website, connect messengers and social channels into one inbox, and automate sales and support with no-code chatbots. Founded in 2014 and fully self-funded, it built its reputation on being deliberately simple - a reaction to feature-bloated competitors - and is used by tens of thousands of teams, mostly small and mid-sized businesses that want fast, clean customer conversations without a steep learning curve.

- **Founded:** 2014
- **Headquarters:** Yoshkar-Ola, Russia
- **Founders:** Alexander Shvalev (CEO & Co-founder), Vasily Naumov (CTO)
- **Team size:** Small (estimated 11-50 employees)
- **Products:** Live Chat, Chatbots, Multi-channel Messaging, Knowledge Base, Mobile & Desktop Apps
- **Notable:** Grew to 30,000+ teams (100,000+ per its homepage) without raising outside funding., Sustained a decade of self-funded operation since 2014., Consistently strong user reviews on G2, Capterra and GetApp for ease of use and value.

## Products & services

- **Live Chat** — A customizable chat widget businesses embed on their website to talk to visitors in real time, with typing insights, saved replies, group chats, file sending and detailed visitor info.
- **Chatbots** — A no-code, WYSIWYG chatbot builder that lets teams automate answers to common questions, qualify leads and collect visitor information without writing code.
- **Multi-channel Messaging** — A single inbox that unifies live chat with Facebook Messenger, Telegram, Viber and other channels so operators answer everything from one place.
- **Knowledge Base** — A self-service help center plus an FAQ bot that lets customers resolve common questions on their own, reducing repetitive support load.
- **Mobile & Desktop Apps** — Native apps for iOS, Android, Windows and macOS plus a web app, so operators can answer chats from anywhere.
- **Integrations & API** — Connections to popular tools plus a developer API and JavaScript SDK for embedding and extending the chat experience.

## Achievements

- Grew to 30,000+ teams (100,000+ per its homepage) without raising outside funding.
- Sustained a decade of self-funded operation since 2014.
- Consistently strong user reviews on G2, Capterra and GetApp for ease of use and value.
- Shipped a no-code WYSIWYG chatbot builder aimed at non-technical teams.
- Built native apps across iOS, Android, Windows, macOS and web.

## Latest updates

- **2021-01** — Expanded self-service tooling with a knowledge base and FAQ bot.
- **2020-01** — Launched a no-code WYSIWYG chatbot builder for automating sales and support.
- **2018-01** — Added multi-channel messaging to unify Facebook, Telegram and Viber with live chat.

## Links

- Website: https://www.chaport.com
- LinkedIn: https://www.linkedin.com/company/chaport
- Twitter/X: https://twitter.com/ChaportLiveChat
- Facebook: https://www.facebook.com/chaport.livechat

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Profile page: https://yespress.io/chaport
Published by YesPress — https://yespress.io
Last updated: 2026-08-05