# CGS (Computer Generated Solutions)

> CGS is a privately held New York technology and services group founded in 1984. It built its reputation by operating the unglamorous but essential systems behind large organizations: BlueCherry software for fashion supply chains, custom and immersive workforce learning, and outsourced customer, technical, sales and back-office operations. A 2025 restructuring separated the portfolio into focused legal entities, and a 2026 brand refresh now presents the market through BlueCherry, CGS Immersive and CGS Nexus.

- **Founded:** 1984
- **Headquarters:** New York City, United States
- **Founders:** Phil Friedman (Founder and Executive Chairman)
- **Team size:** More than 8,000 employees stated by CGS; LinkedIn lists 5,001-10,000.
- **Products:** BlueCherry Enterprise Suite, CGS Nexus, CGS Learning, TeamworkAR, CGS Immersive
- **Notable:** Expanded from a five-person New York IT services firm in 1984 to more than 8,000 employees serving clients in more than 50 countries., Built BlueCherry into a fashion supply-chain platform with more than 500,000 users in over 20 countries., Frost & Sullivan gave TeamworkAR a 2020 European New Product Innovation Award; six Fortune 500 companies had implemented it within its first year.

## Products & services

- **BlueCherry Enterprise Suite** — A modular, fashion-specific supply-chain platform spanning ERP, product lifecycle management, manufacturing execution and shop-floor control, warehouse management, quality, planning, wholesale commerce, collaboration, ESG and integrations.
- **CGS Nexus** — AI-enabled business process outsourcing and transformation services including customer care, technical support, sales support, renewals, channel management, professional services and financial services.
- **CGS Learning** — Enterprise learning strategy, custom content, instructor-led training, e-learning, localization and program delivery for large workforces.
- **TeamworkAR** — An augmented and extended reality platform for guided work, remote expert support and just-in-time training in field, factory and service settings.
- **CGS Immersive** — The focused immersive-learning business combining transformation consulting, custom learning, AI roleplay, extended reality and measurable workforce-performance programs.
- **Cicero** — An AI-powered roleplay platform for unscripted practice and feedback on communication, leadership, sales, compliance and other high-stakes human skills.

## Achievements

- Expanded from a five-person New York IT services firm in 1984 to more than 8,000 employees serving clients in more than 50 countries.
- Built BlueCherry into a fashion supply-chain platform with more than 500,000 users in over 20 countries.
- Frost & Sullivan gave TeamworkAR a 2020 European New Product Innovation Award; six Fortune 500 companies had implemented it within its first year.
- Newsweek named CGS one of America's Greatest Workplaces for the third consecutive year in 2025 and recognized it in four workplace categories.
- IDC MarketScape named CGS a leader in its 2024 worldwide retail, footwear and apparel PLM vendor assessment.
- A McDonald's learning automation project restored more than 4,000 training documents in two weeks and reported savings above $400,000.
- Restructured the diversified portfolio into four independent legal entities in 2025 to increase focus and accountability.

## Latest updates

- **2026-02** — CGS introduced refreshed BlueCherry, CGS Immersive and CGS Nexus brands to give customers clearer entry points into supply chain, workforce and customer-experience offerings.
- **2026-02** — CGS Nexus announced that it doubled the size of its BPO operation in Colombia.
- **2025-11** — BlueCherry named Lodestar its reseller and implementation partner for the Italian fashion market.
- **2025-09** — BlueCherry launched a native Avalara integration for automated tax calculation and compliance.
- **2025-07** — CGS restructured into four independent legal entities covering applications, immersive technology, enterprise learning and global technology services.
- **2025-06** — CGS announced its third consecutive appearance on Newsweek's America's Greatest Workplaces list.
- **2025-04** — CGS Immersive published its 2025 Operational Excellence Outlook based on input from more than 400 Fortune 1000 executives and operational or IT leaders.
- **2024-11** — John Samuel was promoted to chief operating officer with a mandate that included global expansion and AI-enabled operational improvement.

## Links

- Website: https://cgsinc.com
- LinkedIn: https://www.linkedin.com/company/computer-generated-solutions
- Twitter/X: https://twitter.com/cgsinc
- Facebook: https://www.facebook.com/ComputerGeneratedSolutions/

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Profile page: https://yespress.io/cgs-computer-generated-solutions
Published by YesPress — https://yespress.io
Last updated: 2026-08-14