# Centralized Showing Service

> Centralized Showing Service (CSS) combined live contact-center staff, online scheduling and mobile tools to coordinate residential property showings for agents, brokers and sellers. Founded by brothers Bob and Kevin Faherty in 1996, the Kansas-based business was acquired by ShowingTime in September 2019. At the time of the sale, its adviser reported nearly 21 million annual showings and more than 200,000 members across over 90 U.S. markets.

- **Founded:** 1996
- **Headquarters:** Overland Park, United States
- **Founders:** Bob Faherty (Co-founder; president and owner at the 2019 acquisition), Kevin Faherty (Co-founder)
- **Products:** Live showing appointment service, CSS Scheduler / Showings.com, CSS Mobile App
- **Notable:** Sale adviser reported nearly 21 million annual showings, four contact centers and over 200,000 members in more than 90 markets in 2019., Acquired by ShowingTime in a transaction closed September 5, 2019.

## Products & services

- **Live showing appointment service** — Contact-center representatives handled requests, confirmations, callbacks and changes, alongside digital scheduling.
- **CSS Scheduler / Showings.com** — Online showing requests, listing instructions, activity tracking and feedback; users subsequently migrated to ShowingTime.
- **CSS Mobile App** — Mobile appointment scheduling and management, documented in use by 2015.

## Achievements

- Sale adviser reported nearly 21 million annual showings, four contact centers and over 200,000 members in more than 90 markets in 2019.
- Acquired by ShowingTime in a transaction closed September 5, 2019.

## Latest updates

- **2019-09** — ShowingTime acquired CSS; seller adviser confirmed September 5 closing.
- **2019-10** — Heartland MLS announced the October 22 CSS Scheduler migration, preserving scheduling history and listing contacts.
- **2021-09** — Zillow acquired ShowingTime, CSS’s acquirer; this was a parent-company transaction, not a CSS financing round.
- **2026-10** — Research check: ShowingTime still provides CSS-user migration documentation and markets Appointment Center with a $15/month agent plan.

## Links

- Website: http://www.showings.com
- LinkedIn: https://www.linkedin.com/company/showings.com

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Profile page: https://yespress.io/centralized-showing-service
Published by YesPress — https://yespress.io
Last updated: 2026-10-17