# Catalyst Software

> Catalyst Software was a New York customer success software company founded by brothers Edward and Kevin Chiu in 2017. Its platform brought CRM, product usage, support and financial signals into shared customer views, with workflows for retention and expansion. After a February 2024 merger, Catalyst became a customer growth product under the Totango name.

- **Founded:** 2017
- **Headquarters:** New York, United States
- **Founders:** Edward Chiu (Co-founder and CEO), Kevin Chiu (Co-founder and COO)
- **Products:** Catalyst Customer Growth Platform, Revenue Intelligence
- **Notable:** Braze reported more than 220% higher engagement with its customer success platform after adopting Catalyst., Catalyst was named a Spring 2024 G2 Momentum Leader, according to Totango’s announcement., The merged Totango and Catalyst platforms served nearly 600 organizations globally at the time of the February 2024 announcement.

## Products & services

- **Catalyst Customer Growth Platform** — Customer portfolio views, health signals, goal tracking, playbooks, expansion signals and integrations across product, CRM, financial and support data.
- **Revenue Intelligence** — Renewal and expansion pipeline views and forecasting tools announced for the Catalyst product under Totango.

## Achievements

- Braze reported more than 220% higher engagement with its customer success platform after adopting Catalyst.
- Catalyst was named a Spring 2024 G2 Momentum Leader, according to Totango’s announcement.
- The merged Totango and Catalyst platforms served nearly 600 organizations globally at the time of the February 2024 announcement.
- Inc. recognized Catalyst in its 2022 Best in Business software category.

## Latest updates

- **2024-02** — Catalyst and Totango announced their merger; Catalyst became a customer growth offering within Totango.
- **2024-05** — The merged company reported a combined first quarter bookings result of 150% of plan and G2 recognition for both products.
- **2025-01** — Totango unveiled a unified brand and website after the merger.

## Links

- Website: https://www.catalyst.io/
- LinkedIn: https://www.linkedin.com/company/catalystio
- Twitter/X: https://x.com/catalystio
- GitHub: https://github.com/catalystio

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Profile page: https://yespress.io/catalyst-software
Published by YesPress — https://yespress.io
Last updated: 2026-09-29