# Capsule

> Capsule is a New York-based digital pharmacy that fills prescriptions, coordinates insurance and refills, offers pharmacist conversations by text or chat, and provides free same-day delivery in supported US markets. Its business combines licensed pharmacy operations with software and local delivery rather than charging patients a subscription.

- **Founded:** 2015
- **Headquarters:** New York, United States
- **Founders:** Eric Kinariwala (Co-founder and CEO), Sonia Patel (Co-founder and founding Chief Pharmacist)
- **Products:** Prescription fulfillment and delivery, Prescription transfers and refill coordination, Pharmacist text and chat, Mobile prescription management, Provider integration
- **Notable:** Publicly launched in New York on May 17, 2016., Reported roughly 60,000 New York customers by September 2019., Raised USD 300 million in April 2021 at a reported valuation above USD 1 billion.

## Products & services

- **Prescription fulfillment and delivery** — Licensed pharmacy fulfillment with free same-day delivery in supported markets; availability is checked by ZIP code.
- **Prescription transfers and refill coordination** — Coordinates with the previous pharmacy, doctors and insurers and texts patients when refills are ready.
- **Pharmacist text and chat** — Private access to pharmacists for medication questions and counseling.
- **Mobile prescription management** — iOS, Android and web access for prescriptions, payment, scheduling and receipts.
- **Provider integration** — Works with healthcare providers, including a documented clinical integration with Duly Health and Care.

## Achievements

- Publicly launched in New York on May 17, 2016.
- Reported roughly 60,000 New York customers by September 2019.
- Raised USD 300 million in April 2021 at a reported valuation above USD 1 billion.
- Expanded to more than a dozen markets by April 2021.

## Latest updates

- **2026-07** — Capsule updated its HIPAA Notice of Privacy Practices on July 20, identifying Capsule Corporation and affiliated covered pharmacy entities.
- **2022-07** — Fierce Healthcare reported staffing cuts affecting 13% of the workforce during the digital health funding downturn.

## Links

- Website: https://www.capsule.com/
- LinkedIn: https://www.linkedin.com/company/capsule-co
- Twitter/X: https://www.twitter.com/capsulecares
- Instagram: https://www.instagram.com/capsulecares
- Facebook: https://www.facebook.com/capsulecares

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Profile page: https://yespress.io/capsule
Published by YesPress — https://yespress.io
Last updated: 2026-10-04