# CAPITAL Services

> CAPITAL Services is a family-owned payment portfolio management and servicing company. It helps financial institutions originate and manage card programs through proprietary scorecards, ViPR profitability reporting, marketing, customer care, fraud services and compliance support. Its published materials describe servicing more than one million accounts nationwide.

- **Founded:** 1998
- **Headquarters:** Sioux Falls, United States
- **Products:** ViPR - Vintage Profitability Reporting, Portfolio management and origination, Financial modeling, Managed services, Compliance services
- **Notable:** Reported approximately 670,000 serviced accounts across more than 150 financial institutions in July 2013., Reported 820,000 accounts at year-end 2016; serviced accounts increased more than 17% during 2016., Later brochure and LinkedIn materials describe more than one million accounts nationwide; publication dates are unspecified.

## Products & services

- **ViPR - Vintage Profitability Reporting** — Proprietary reporting system for account-level and vintage-level profitability analysis, forecasting and portfolio segmentation. Publicly described by 2013.
- **Portfolio management and origination** — Proprietary scorecards, portfolio analytics, underwriting strategies and acquisition marketing across print and digital channels.
- **Financial modeling** — Budgeting, forecasts, pro formas and analysis of portfolio profitability drivers.
- **Managed services** — Live-agent and IVR support, online account management, billing disputes, collections, settlement, fraud support and transaction-processing services.
- **Compliance services** — Federal and state regulatory monitoring with legal, audit, risk and internal-control expertise.

## Achievements

- Reported approximately 670,000 serviced accounts across more than 150 financial institutions in July 2013.
- Reported 820,000 accounts at year-end 2016; serviced accounts increased more than 17% during 2016.
- Later brochure and LinkedIn materials describe more than one million accounts nationwide; publication dates are unspecified.
- Opened new Sioux Falls headquarters in 2020.
- Portfolio analyst Alfred Furth became president and CEO on January 1, 2023.

## Latest updates

- **2025-03** — Alfred Furth publicly acknowledged CAPITAL’s recognition at the Sioux Empire United Way Thank You Event for the 2025 campaign.
- **2023-01** — Alfred Furth began serving as president and chief executive officer.

## Links

- Website: https://capitalsvcs.com/
- LinkedIn: https://www.linkedin.com/company/capitalsvcs
- YouTube: https://www.youtube.com/channel/UCgenHGsLq9tkCPM40-bP9sg
- Instagram: https://www.instagram.com/capitalsvcs
- Facebook: https://www.facebook.com/capitalsvcs

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Profile page: https://yespress.io/capital-services
Published by YesPress — https://yespress.io
Last updated: 2026-10-25