# Capacity vs. Maven AGI

> Capacity and Maven AGI are two of the most-watched names in AI customer support, and they represent opposite bets. Capacity, run by Answers.com founder David Karandish out of St. Louis, grew by acquiring and merging more than a dozen companies into one support-automation platform serving 20,000+ customers. Maven AGI, founded in 2023 by ex-HubSpot CX leader Jonathan Corbin with engineers from Google and Stripe, raised $78 million to build a single enterprise agent that resolves up to 93% of queries autonomously. This is a look at the two philosophies now colliding in the CX agent market.

## Achievements

- Capacity: 20,000+ customers, 1.5M users, 36.3B+ automated interactions, 14 companies acquired and merged.
- Maven AGI: $78M raised, up to 93% of queries resolved autonomously, backing from Dell Technologies Capital and Cisco Investments.
- Maven AGI: partnerships/listings with AWS Marketplace and IBM watsonx Orchestrate.
- Capacity clients include names such as 3M, Disney, Nike, and LinkedIn.
- Maven AGI clients include TripAdvisor, ClickUp, Clio, and Hard Rock Digital.

## Latest updates

- **2026-02** — Maven AGI joined the IBM watsonx Orchestrate Agent Catalog and was named to The Agentic List 2026 in the CX Agents category.
- **2025-06** — Maven AGI closed a $50M Series B led by Dell Technologies Capital, bringing total funding to $78M.

## Links

- Website: https://capacity.com/
- LinkedIn: https://www.linkedin.com/company/teamcapacity

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Published by YesPress — https://yespress.io
Last updated: 2026-08-07