# Canny vs Kapiche

> Canny and Kapiche both promise to turn customer language into better decisions, but they begin at different points in the workflow. Canny gives product teams a system for capturing, consolidating, prioritizing and closing the loop on feature requests, with public boards, roadmaps, changelogs and AI-assisted collection. Kapiche is designed for CX, support and insights teams that need to analyze large volumes of calls, tickets, surveys, reviews and other unstructured feedback for themes, sentiment, risk and business impact. The practical choice depends less on a feature checklist than on the decision a team needs to make after listening.

## Achievements

- Canny says more than 100,000 companies have registered and more than 15 million feedback items have been captured on its platform.
- Canny says it has remained bootstrapped and profitable under co-founders Sarah Hum and Andrew Rasmussen.
- Kapiche was accepted into the muru-D accelerator and Microsoft's first Australian ScaleUp Program.
- Kapiche says its platform can unify and analyze conversations from support, surveys, reviews and other customer channels without manual tagging.

## Latest updates

- **2026-05** — Canny opened its Ideas beta to customers on its legacy Core plan, providing a centralized workspace for feedback grouped by product area and tied to company and revenue context.
- **2026-06** — Canny documented Free, Pro and Business plans, with Pro starting at $79 per month when billed annually for 100 tracked users.
- **2026-08** — Kapiche lists Bronze pricing at $1,060 per month for 50,000 rows per project, while larger plans require sales contact.

## Links

- Website: https://canny.io
- LinkedIn: https://www.linkedin.com/company/cannyhq
- Facebook: https://www.facebook.com/cannyhq

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Published by YesPress — https://yespress.io
Last updated: 2026-08-09