# Callvu

> Callvu sells enterprise software that turns customer-service requests into mobile digital workflows and connects them to existing contact-center and back-office systems. Its early visual IVR product sent callers secure self-service links; its current positioning adds controlled, auditable execution for AI-assisted tasks in regulated industries.

- **Founded:** 2012
- **Headquarters:** San Francisco, United States
- **Founders:** Ori Faran (Co-founder and CEO), Doron Rotsztein (Co-founder and CTO), Roee Halfon (Co-founder and VP of Technical Operations)
- **Products:** Visual IVR, Callvu Studio, Completion and Compliance Layer, Agent Collaboration
- **Notable:** Named a Gartner Cool Vendor in CRM Customer Service and Support in 2016, according to Callvu., A published, anonymous regional-bank case study reports a 36% call-volume reduction and more than $3 million in first-year support savings., Callvu holds visual IVR patents, including an additional award announced in 2015.

## Products & services

- **Visual IVR** — Offers callers a secure mobile self-service path from the voice menu, with agent escalation when needed.
- **Callvu Studio** — Low-code builder for digital micro-apps, forms, validation and connected customer workflows.
- **Completion and Compliance Layer** — Separates AI-led conversation from controlled execution of regulated tasks, with workflow rules and audit records.
- **Agent Collaboration** — Lets contact-center agents guide customers through shared digital content and forms.

## Achievements

- Named a Gartner Cool Vendor in CRM Customer Service and Support in 2016, according to Callvu.
- A published, anonymous regional-bank case study reports a 36% call-volume reduction and more than $3 million in first-year support savings.
- Callvu holds visual IVR patents, including an additional award announced in 2015.

## Latest updates

- **2026-09** — Published an explanation of its preventive AI governance approach and promoted a live workflow sandbox.
- **2026-06** — Explained its architecture as AI evaluation followed by deterministic execution and human governance.
- **2024-10** — Announced a partnership with ArenaCX focused on digital micro-apps for BPOs.
- **2024-07** — Promoted Visual IVR integration with Webex by Cisco.

## Links

- Website: https://callvu.com/
- LinkedIn: https://www.linkedin.com/company/callvu-us
- Twitter/X: https://twitter.com/CAllVU_US
- Facebook: https://facebook.com/callvu/

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Profile page: https://yespress.io/callvu
Published by YesPress — https://yespress.io
Last updated: 2026-09-29