# CallTower

> CallTower is a global managed cloud communications provider that integrates business voice, collaboration, contact centers, and customer experience tools across Microsoft Teams, Cisco Webex, Zoom, Genesys, and Five9, with its own Connect administration portal and professional services.

- **Founded:** 2002
- **Headquarters:** South Jordan, United States
- **Founders:** John Trimmer (Founder (identified by Crunchbase))
- **Products:** CallTower Connect, Microsoft Teams Operator Connect, Microsoft Teams Direct Routing, Webex by Cisco, Zoom Phone and BYOC
- **Notable:** Selected for the initial Microsoft Teams Operator Connect rollout in September 2021., Ranked #26 in the Utah Business 2026 Fast 50, according to its announcement., Listed in USA TODAY Top Workplaces 2025.

## Products & services

- **CallTower Connect** — Proprietary browser-based portal for provisioning and administering supported communications services.
- **Microsoft Teams Operator Connect** — Operator-managed PSTN calling integrated with the Teams Admin Center.
- **Microsoft Teams Direct Routing** — Managed voice connectivity for Teams; GCC High services are also offered.
- **Webex by Cisco** — Managed Webex Calling, Dedicated Instance, and contact-center offerings.
- **Zoom Phone and BYOC** — Zoom voice enablement and bring-your-own-carrier services.
- **Contact center and CX services** — Genesys, Five9, and other platforms with implementation, integration, optimization, and managed services.
- **One Click Failover for Teams** — Manually activated rerouting to configured backup destinations.
- **CT Unite** — CRM integration for supported communications workflows.
- **Inoria professional services** — Contact-center consulting, workforce optimization, conversational AI, and analytics expertise.

## Achievements

- Selected for the initial Microsoft Teams Operator Connect rollout in September 2021.
- Ranked #26 in the Utah Business 2026 Fast 50, according to its announcement.
- Listed in USA TODAY Top Workplaces 2025.

## Latest updates

- **2026-08** — Announced the invite-only Upfront Advantage partner incentive program on August 5.
- **2026-08** — Announced its #26 ranking in the Utah Business Fast 50 on August 27.
- **2026-07** — Announced an Enterprise Concierge program for large organizations on July 29.
- **2026-04** — Court Square acquired a majority stake; BV and management retained minority ownership.

## Links

- Website: https://calltower.com/
- LinkedIn: https://www.linkedin.com/company/calltower
- Twitter/X: https://twitter.com/calltower
- YouTube: https://www.youtube.com/user/CallTowerUC
- Instagram: https://www.instagram.com/calltowerinc/
- Facebook: https://www.facebook.com/CallTower-Inc-105797085433061

---

Profile page: https://yespress.io/calltower
Published by YesPress — https://yespress.io
Last updated: 2026-10-25