# Bytemark

> Bytemark is a New York-founded transit software company within Siemens Mobility. It supplies agencies with mobile and account-based ticketing, payment processing, validation, trip planning and connected back-office tools. Its roots are in NY Waterway mobile ferry tickets; its later platform lets operators mix payment methods and integrate existing equipment.

- **Founded:** 2011
- **Headquarters:** New York, United States
- **Founders:** Micah Bergdale (Co-founder and former CEO), Gregory Valyer (Co-founder and strategic partnerships executive), Nick Ihm (Co-founder and former chief strategy officer)
- **Products:** Bytemark Bridge, Bytemark Passage, Bytemark Connect, Bytemark Transact, Bytemark Navigate
- **Notable:** NY Waterway mobile ticketing launched in January 2012 and remained usable during Hurricane Sandy when ticket machines lost power., Bytemark reported over 20 operator clients and $30 million of tickets processed annually in 2016., A 2020 CapMetro pilot combined cash loading at more than 250 stores with product-based fare capping.

## Products & services

- **Bytemark Bridge** — Configurable platform joining ticketing, account-based fares, payment services and trip planning.
- **Bytemark Passage** — Mobile and web ticket sales, inspection, validation, partner distribution and fare enforcement tools.
- **Bytemark Connect** — Account-based fares using barcodes or smartcards linked to rider accounts.
- **Bytemark Transact** — Payment gateway, fraud tools and stored-value wallets.
- **Bytemark Navigate** — Trip planning and traveler communications, including partner technology.
- **Journey by Bytemark** — Shared mobile ticketing app carrying fares from multiple transit agencies.

## Achievements

- NY Waterway mobile ticketing launched in January 2012 and remained usable during Hurricane Sandy when ticket machines lost power.
- Bytemark reported over 20 operator clients and $30 million of tickets processed annually in 2016.
- A 2020 CapMetro pilot combined cash loading at more than 250 stores with product-based fare capping.
- Bytemark was highly commended in the 2023 Transport Ticketing Global awards for a small-to-medium journey smart ticketing programme.

## Latest updates

- **2024-06** — Sacramento Regional Transit approved a contract extension with Siemens Mobility, identified as successor in interest to Bytemark, through June 2025.
- **2023-06** — Hampton Roads Transit launched mobile tickets for Virginia Beach shuttles through Journey by Bytemark.
- **2023-04** — York Region Transit added Apple Pay and Google Pay purchases in YRT Pay.
- **2022-11** — Bytemark launched Journey, a shared mobile ticketing app for multiple agencies.

## Links

- Website: https://www.bytemark.co/
- LinkedIn: https://www.linkedin.com/company/bytemark-inc-
- Twitter/X: https://twitter.com/bytemarkinc
- Facebook: https://www.facebook.com/bytemarkinc

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Profile page: https://yespress.io/bytemark
Published by YesPress — https://yespress.io
Last updated: 2026-09-29